Account Manager

1 dia atrás

São Paulo, São Paulo, Brasil Zyte Tempo inteiro

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

We are looking for an Account Manager to come and join our team, you will work closely with internal functions (Finance, Project Management, Legal, Professional Services) to execute account retention and growth strategies for Zyte's strategic accounts.  

Customer satisfaction, business retention, and portfolio growth are the key drivers of success for this position. 

Roles & Responsibilities:

  • Serve as the lead point of contact for a defined portfolio of existing business accounts.
  • Cultivate meaningful and long-lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Prepare reports on account status.
  • Assist with challenging client requests or issue escalations as needed.
  • Manage a set of Enterprise Accounts in the Americas market, individual account value between approximately $40k and $200k in annual revenues.

Requirements:

  • 3+ years in an Account Management role.
  • Demonstrated ability to consistently meet and/or exceed sales quotas in revenue retention and account expansion.
  • Energy, enthusiasm and the ability to work well under pressure in meeting deadlines and achieving goals.
  • Strong deal closing and negotiation skills in Large Enterprise and Mid-market accounts
  • High level of analytical and organisational skills, and excellent attention to detail.
  • Understanding of data harvesting / web crawling a plus - but not necessary.
  • Previous experience working in consultative selling within Professional Services and SaaS Products is a must.
  • Excellent communication and interpersonal skills.
  • Commercially savvy within a Tech Scaleup company, with a proven track-record of delivering/over-delivering against Sales quotas. 
  • Demonstrated experience using sales analytics and funnel management techniques to drive productivity, pipeline management, and accurate forecasting.
  • Proven track record of collaborating with Customer Success teams to grow and expand Enterprise accounts.

By joining the Zyte team, you will:

  • Become part of a self-motivated, progressive, multi-cultural team.
  • Have the freedom & flexibility to work remotely.
  • Get the chance to work with cutting-edge open source technologies and tools.

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