Account Development Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As Business Development Manager, you will be responsible for managing and expanding American Express's strategic partnerships with issuers throughout Brazil. Your leadership will drive business growth and enhance client engagement by developing innovative value propositions for both consumer and commercial card products, while identifying and securing new business opportunities for the organization.

Main Responsibilities

• Lead and manage relationships with both current and prospective issuer partners, building and maintaining strong connections with C-level executives and cross-functional teams within client and prospect organizations.

• Identify and drive implementation of portfolio optimization opportunities by partnering with internal areas and external partners. Proactively understand and leverage key performance indicators (KPIs) to inform strategy and accelerate business results

• Negotiate and finalize partnership agreements that deliver mutual benefits for Amex and its partners.

• Collaborate across departments to ensure alignment with broader business growth objectives.

• Foster a culture of innovation, teamwork, and accountability within your team and the organization.

• Operate with a robust risk mindset, maintaining a strong control environment and ensuring that every action upholds Amex's commitment to trust, security, and service. 

Skills & Qualifications

• Minimum 10 years' experience in Sales and Business Development.

• At least 5 years' experience in the Payments Industry.

• Extensive knowledge of Brazil's payment ecosystem.

• Consultative selling approach with a results-driven mindset

• Strong focus on customer satisfaction and portfolio growth

• Demonstrated ability to influence and drive change across teams

• Deep understanding of card portfolio management metrics

• Self-leadership and maturity, with flexibility and patience in dynamic environments

• Excellent interpersonal and communication skills for collaborating with corporate clients and internal stakeholders

• Fluent English required

• Spanish proficiency highly desirable

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.