Business Support Executive

Há 6 dias

São Paulo, São Paulo, Brasil China Mobile International Limited Tempo inteiro

China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 39 countries and regions.

Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international information services and solutions to international enterprises, carriers and mobile users.

We are looking for a dynamic and proactive Business Support Executive to join our São Paulo office.

Key Responsibilities:

  1. Collections and Accounts Receivable Management

  2. Perform ac ve collec ons, conduc ng complex nego a ons and proposing feasible payment alterna ves.

  3. Monitor the accounts receivable por olio, aging, DSO, and delinquency, performing periodic analyses.
  4. Support the defini on of credit recovery strategies together with the Commercial and Finance teams.

  5. Assist in managing agreements, renego a ons, and follow-ups with key clients, following leadership guidelines.

  6. Contracts and Client and Vendor Relationship

  7. Monitor commercial obligations within contracts, including milestones, quotations, invoices, guarantees, and deadlines.

  8. Request and evaluate quotations (RFQs) and support commercial negotiations with vendors and service providers.
  9. Manage and maintain relationships with vendors and suppliers, including onboarding, performance monitoring, and contract compliance.
  10. Act as a liaison between Commercial, Finance, Operations, and Legal, ensuring efficient and aligned workflows.

  11. Maintain a professional and cordial relationship with clients, serving as a key point of contact for financial and contractual inquiries.

  12. Reports and KPIs

  13. Prepare management reports on collec ons, delinquency, cash flow forecasts, and commercial performance.

  14. Analyze trends, risks, and opportuni es in the client portfolio.
  15. Propose con nuous improvements to collec ons processes and commercial workflows.

Requirements:

  • Bachelor's degree in Business Administra on, Economics, Accoun ng, Commercial Management, or related fields.
  • Solid experience in collec ons, accounts receivable, commercial support, or similar areas.
  • Strong nego a on skills and experience handling medium and large clients.
  • Intermediate to advanced Excel skills.

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