Pre-Sales Technical Consultant

1 dia atrás

Greater São Paulo Area, Brasil IDEMIA Tempo inteiro

This role works closely with business leaders and Line managers to achieve organizational objectives and develop employee and team engagement in a culture that provides well-being, fairness, and development opportunities.

Title job:
Pre-sales Technical Consultant

Location:
Faria, Lima. Sao Paulo (Hybrid)

Qualifications

  • +2-3 years of relevant experience(s) as Pre-sales Technical Consultant
    involved in project management activities, customer service experience as well as global team experience
  • Nice to have knowledge of
    Smart Cards, EMV, and cryptographic technologies
  • Strong interpersonal and communication skills in portuguese and intermediate english or spanish as nice to have.

Responsibilities:

  • Provide technical support for banking projects, including EMV card personalization, card development lifecycle, key management, and product lifecycle.
  • Support sales activities by contributing to technical input for presentations, tenders, and proposals.
  • Lead and implement projects, including requirements gathering, product selection, and technical delivery.
  • Coordinate product validation and maintain close technical relationships with customers.
  • Participate in product specification reviews to influence product evolution and identify upselling opportunities.
  • Manage technical troubleshooting and support quality issue resolution, acting as first-level technical escalation.
  • Promote and implement standards for custom and complex products for key customers.
  • Operate independently with minimal supervision.

We offer:

  • CLT contract
  • Assistência Médica
  • Assistência Odontológica
  • Seguro de Vida
  • Tíquete Refeição (R$ 40,00 por dia)
  • Tíquete Alimentação (R$ 300,00 por mês)
  • Previdência Privada

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