Account Manager

Há 2 dias


São Paulo, São Paulo, Brasil SWAROVSKI Tempo inteiro R$40.000 - R$80.000 por ano

About the job

We are seeking a proactive Third-Party Account Manager to drive sales and growth across key e-commerce partners in Latin America. This role will manage account operations, optimize e-commerce performance, and collaborate with cross-functional teams to ensure seamless execution and profitability.

Key Responsibilities:

  • Account Management:
  • Execute business plans for key pure player partners across multiple Latin American markets.
  • Manage daily operations, ensuring optimal product assortment, pricing, and availability.
  • Build and maintain strong relationships with account stakeholders to secure long-term growth.
  • Represent the LATAM region in business reviews related to 3rd party accounts and collaborate closely with the Digital Commerce Center of Excellence.
  • Commercial Performance:
  • Own sales targets and KPIs for assigned accounts.
  • Monitor performance and deliver accurate sales forecasts and reports.
  • Identify revenue opportunities, and with support of Head of E-Commerce Latam lead trade negotiations and joint business plans.
  • Ensure ideal stock coverage for each account and manage price execution.
  • E-commerce Optimization:
  • Maintain brand stores, category and product pages updated in accordance with global guidelines.
  • Collaborate closely with global and local marketing and content teams to receive all communication materials to maitain brand stores with accurate campaign and/or promotional communication.
  • Collaborate with performance marketing and ADS teams supporting with all reports and data requested in order for them to implement the best strategy for the accounts.
  • Cross-functional Collaboration:
  • Work with Supply Chain, Marketing, Customer Service Logistics and Finance teams to ensure seamless execution and profitability.
  • Support regional expansion projects, including entry into new marketplaces and emerging channels.

About you

  • Bachelor's degree in business, marketing, economics, or related field preferably
  • 2-4 years of professional experience in a similar role
  • Experience in working with 3rd Party Online eCommerce platforms is a must (preferably Mercado Livre and Amazon vendor central).
  • Strong analytical and negotiation skills.
  • Familiarity with e-commerce tools, data analytics platforms, and digital marketing concepts.
  • Excellent communication and relationship management abilities.
  • Advance knowledge of Excel and PowerPoint
  • Fluent in Portuguese and advanced level of English; Spanish is a plus
  • Collaborative and agile, able to work effectively in a fast-paced, multicultural environment.
  • Passionate about digital commerce and consumer behavior in Latin America.

What we offer

You can expect a range of benefits, including:

  • Discounts on Swarovski products
  • Full accident insurance coverage
  • Attractive pension fund conditions
  • On-site wellness offers
  • Subsidized public transportation
  • Health insurance
  • Meal voucher

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