Consulting Engineer 4

Há 4 horas

São Paulo, São Paulo, Brasil Confisa International Group Tempo inteiro US$80.000 - US$120.000 por ano
Company Overview:

International technology and consulting company with a deep level of knowledge and experience both in the mobile technologies market and in the new-tech sector.

Job Description:

• Helps customer to plan, design, and implement Cisco products, services and solutions Drives technology design, implementation, execution and/or optimization for customer projects/accounts.

• Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes

• Assists customers with integration and implementation of tools, systems and service assurance

• Supports presale activities and translate business requirements into solution design

• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

• Creates and delivers customer collateral, portals, documentation and knowledge transfer

• Aligns technical deliverables to customer business outcomes

• Drives customer technology transitions, influencing solution architectures and services

• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals

Role Specific Responsibilities:

• Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions

• Takes leadership role in execution of delivery projects

• Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)

• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans

• Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues

• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).

• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.

Scope:

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs

• Typically interacts with individual contributors, managers, and customers regularly

• Provides input to Sales team in creating and demonstrating technology solutions to customers

• Engages with sales teams on pre-sales activities

Complexity:

• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution

Expertise:

• Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred.

Specific requirements for this position:

• Work as on-site Engineer on customer premises, Sao Paulo- Brazil, 5 days per week, 8 hours a day. Knowledge of Nexus, Routing & Switching, Cloud and Datacenter Technology.

• Knowledge of Network Security Concepts.

• Portuguese speaking, writing, and reading is mandatory.

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