Customer Engineering Intern

Job Description
Job Title:
Customer Engineering Intern

Location:
Rio de Janeiro, Brazil

Duration:
2 years

Education Recommendations:
Students pursuing degrees in Telecommunications, Software, Computer, Electronics, or similar Engineering disciplines.

Come create the technology that helps the world act together.
As a Customer Engineering Intern, you'll thrive in a collaborative culture that values open communication and idea-sharing. Contribute to designing IP network equipment for major telecommunications clients, creating commercial configurations (BoQ) -using the Customer Price List-, and mapping logistics (BoM), all while supporting our key role in delivering Nokia's innovative IP network solutions.

You'll work alongside skilled internal stakeholders and customers, gaining hands-on experience with cutting-edge technologies. Enjoy a supportive, growth-oriented atmosphere where professional development is prioritized. With the flexibility of a hybrid setup, you'll find the perfect balance between collaboration and independent work.

How You Will Contribute And What You Will Learn
As part of the team, you will:

• Translate customer requirements into tailored Nokia IP solutions and generate accurate quotations using pre-negotiated price lists.
• Convert commercial configurations into logistical items for ERP ordering and ensure smooth order execution with detailed hardware and software lists.
• Collaborate with cross-functional teams including Sales, Business Development, Deployment, and Integration to support operational efficiency.
• Provide technical support during implementation to guarantee customer satisfaction and successful delivery.
• Respect company and academic institution rules while contributing proactively and gaining hands-on experience with cutting-edge IP technologies.

Key Skills And Experience
You're a great fit if you have:

• Proficiency in Office 365 tools, especially Excel and Power BI.
• Fluency in English for effective communication with customers and internal teams.
• Technical knowledge in telecommunications engineering or related fields.
• Strong problem-solving skills to address technical and operational challenges.

It would be nice if you also had:

• Knowledge of programming languages to support technical problem-solving.
• Familiarity with ERP systems.
• Understanding of sales processes and business development strategies.

About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team
The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.