Operations Coordinator

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.

At Caylent, our people always come first.  We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien

The Mission

We are looking for a sharp, collaborative candidate that will support Delivery and Operations in project setup and resource planning. The Operations Coordinator is responsible for project onboarding and determining upcoming resource needs and matching resource demand with supply and capacity. This position will also assist in verifying adherence to project process and standards. The candidate will need to prioritize multiple responsibilities and collaborate with others across the organization to ensure project success.

This is a great opportunity for someone looking to professionally develop in a fast-paced, team-oriented work environment.

Your Assignment

• Resource Planning & Allocation:
  Coordinate and schedule the allocation of personnel, equipment, and materials for various operational tasks and projects. Ensure that resources are used efficiently and in line with business priorities.
• Project Support:
  Work closely with project directors, managers and team leads to identify resource needs for specific projects and ensure that all necessary resources are available and properly allocated in a timely manner.
• Tracking & Reporting:
  Monitor resource utilization, provide forecasting, track resource availability, and generate reports on resource allocation and efficiency. Provide regular updates to management and stakeholders on resource status and any issues that may arise.
• Operational Efficiency:
  Identify opportunities to optimize resource usage and improve processes, ensuring cost-effectiveness and operational smoothness across the organization.
• Data Management & Documentation: Maintain accurate records of resource schedules and utilization data. Ensure proper documentation for all resource-related activities.
• Issue Resolution: Address and resolve any resource-related issues or conflicts that may arise, working with various teams to troubleshoot and find solutions.
• Cross-Functional Collaboration: Collaborate with other departments, including human resources, logistics, and finance, to ensure resources are effectively allocated and operational objectives are met.

Your Qualifications

• High School Diploma or equivalent required
• At least 2 years of work experience in business operations or resource capacity planning
• Excellent organizational and analytical skills to ensure data accuracy and compliance
• Strong communication skills with the ability to work with staff and leadership across functional-departments to complete tasks
• Experience in resource and capacity management
• Familiarity with Certinia/Salesforce

Preferred Qualifications

• Ability to develop operational processes, templates and standards around project setup and engagement compliance
• Familiarity with google sheets and/or excel functionality
• Knowledge of project management disciplines, methodologies and tools

Benefits

• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

NOTE: We're unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact  

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.  

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us

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