(Native Chinese) Chat Support Consultant, Crypto
2 semanas atrás
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes ??What you will do:Provide efficient and excellent customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Chinese and strong English proficiency (minimum B2; C1 preferred)At least 6–12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantage Benefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards system Good bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
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(Native Spanish) Chat Support Consultant, Crypto
2 semanas atrás
São Paulo, Brasil Supportyourapp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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(native German) Customer Support Consultant, crypto
4 semanas atrás
São José dos Pinhais, Brasil SupportYourApp Tempo inteiroJob Title (native German) Customer Support Consultant, crypto (LATAM, remote) What you will do Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest...
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Customer Support Consultant, crypto
1 semana atrás
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Oracle Forms
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São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiroOracle Forms & Reports Support Consultant Oracle Forms & Reports Support Consultant 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from GeorgiaTEK Systems Inc. Account Manager | MSP | VMS | ATS | Staff Augmentation | Talent Acquisition and Retention | Mentoring/Coaching...
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Chinese Translator
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São Paulo, São Paulo, Brasil Brilliant Gaming L.L.C. Tempo inteiro R$30.000 - R$60.000 por anoWe are seeking a highly skilled and professional Translator to join our dynamic team in Sao Paulo. The ideal candidate will be fluent in Chinese, Portuguese, and advanced English and will play a key role in facilitating clear and accurate communication across our international operations.Key Responsibilities:Provide accurate written translation of...
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(Logistics) Customer Support Consultant
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São José dos Pinhais, Brasil Supportyourapp Tempo inteiro3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Have you ever wondered how to break into the Tech industry?What if you had a chance to boost your career in IT, but also merge your passion for logistics with your exceptional problem-solving skills?Join our Customer Support Consultant team today and...
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Chinese translator
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São Paulo, São Paulo, Brasil Eppen Tempo inteiro R$96.000 - R$120.000 por anoJob ResponsibilitiesInterpretation work:-Assist in cross-cultural communication to ensure clear and error free information transmission between both parties;-Provide Chinese Portuguese/Portuguese Chinese consecutive interpretation or simultaneous interpretation services for meetings, business negotiations, training, customer visits, etc.Translation...
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São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$30.000 - US$45.000 por anoPassionate about the world of video games? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join ourteam as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your...
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Technical Support Consultant
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São Paulo, Brasil OMP Career Site Tempo inteiroAs a Customer Application Consultant, your mission is to **keep our OMP solution up and running** for customers and to support all key-users with your knowledge. You improve our customers' experience by providing **excellent, professional, and efficient service**. You are responsible for: - Clearly and professionally** communicating**your implemented...
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Technical Support Consultant
Há 3 dias
São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$80.000 por anoPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
