(Logistics) Customer Support Consultant

3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Have you ever wondered how to break into the Tech industry?What if you had a chance to boost your career in IT, but also merge your passion for logistics with your exceptional problem-solving skills?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes What you will do:Strategically plan and manage logistics, warehouse, transportation, and customer servicesAlways be up-to-date with the cutting-edge technologyMeet cost, productivity, accuracy, and timeliness targetsDirect, optimize, and coordinate full order cycleBuild positive and long-lasting relationships with customersProvide exceptional customer support via calls, chats, and emailsCommunicate with developers and other departments of various IT companiesWhat you need to succeed in this role:Excellent English skills (at least C1 for both spoken and written)Advanced proficiency in Excel, Google Sheets or NumbersCritical and logical thinkingExperience in support or other technical customer-facing rolesAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Proficiency in standard logistics softwareBenefits and Perks:Flexible scheduleOpportunity to work fully remoteInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentWho we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at SupportYourApp by 2xSign in to set job alerts for "Customer Support Advisor" roles.(Chinese and English)Customer Support Consultant, emails/live chats (Remote)Customer Retention Specialist (Work from Home)Customer Service Representative (Portuguese)Temporary Hurricane Contact Center RepresentativeTemporary Hurricane Contact Center Representative(fluent German & English) Customer Support Consultant, remote (Luxury Brand)We're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr