Brazil - Customer Support Specialist

2 semanas atrás

Niterói, Brasil Teem Tempo inteiro

**Are you based in Argentina, Brazil or El Salvador?**US Based Clients.Must be Proficient in English Written and Verbal Skills.Only Resume Written in English will be Accepted.**Responsibilities**:- Provide accurate and complete information to customers regarding our products and services- Troubleshoot and resolve customer issues effectively and efficiently- Escalate complex issues to higher-level support teams when necessary- Document customer interactions and update our customer support system with relevant information- Collaborate with cross-functional teams to ensure customer satisfaction**Requirements**:- Prior experience in customer support or a similar role- Excellent communication skills, both written and verbal- Strong problem-solving and troubleshooting abilities- Ability to multitask and prioritize tasks effectively- Attention to detail and accuracy- Ability to remain calm and professional in stressful situations- Experience with customer support software and CRM systems- Ability to work independently as well as in a team environment- Flexible and adaptable to changing priorities and business needs- If you are passionate about delivering outstanding customer service and enjoy working in a fast-paced, collaborative environment, we would love to hear from you**Benefits**If you already enjoyed the job description, let me give you a couple more reasons to join Teem.You will:- ** Work remotely**: Enjoy the flexibility of working from home in a comfortable and productive environment.- ** Be Trained & Developed**:We value our staff and are committed to developing their skills with our comprehensive training programs.- ** Earn in USD**:Secure a rewarding position that pays in dollars.Can you already picture yourself working with us?Then click the button below.

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