Global Client Support Specialist

Há 6 horas


Salvador, Brasil Bebeecustomerservice Tempo inteiro

Job DescriptionWe are seeking a dedicated and professional individual to support our clients and suppliers as a Global Client Support Specialist.In this role, you will be responsible for addressing client inquiries, managing bookings, and providing exceptional customer service.Key Responsibilities:Provide prompt and accurate information in response to client inquiries.Document all call activity clearly and accurately in the system.Respond promptly and precisely to online and email requests.Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.Escalate issues appropriately, following established protocols.Required Skills and QualificationsStrong customer service orientation and active listening skills.Proficiency in English (spoken and written).Excellent verbal and written communication, with attention to grammar and clarity.Problem-solving mindset with persistence in resolving issues accurately and efficiently.Ability to follow detailed instructions independently.High attention to detail and adaptability.BenefitsThis role offers a dynamic and challenging work environment where you will have the opportunity to develop your skills and advance your career.OthersAs a Global Client Support Specialist, you will be an integral part of our team, working closely with colleagues to achieve our goals and deliver exceptional service to our clients.


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