Technical Support Representative

Career Area:Job Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy living in it.Backed by the power of Caterpillar, SPM Oil & Gas is a global provider of surface frac solutions, bringing you quality products that keep the oilfield moving.Through a distinguished network of trusted and proven oilfield products, combined with the best minds in the industry, SPM solves and prevents the most common frac site problems for operators, engineers and every vested stakeholder.Caterpillar currently has an opportunity for aPrincipal Engineerbased in Singapore.Reporting to the Engineering Manager, you will perform all engineering design functions in Product Engineering projects.This includes, but not withstanding, performing engineering design and calculations, drawings creation, organization of design reviews, and basic project management, to meet the requirements of the applicable industry standards and customer requirements.The Principal Engineer shall also be able to support and solve field issues, through identification of root causes and provide suitable solutions for the issues faced.What You Will Do:Product EngineeringMust be fully conversant with all aspects of the design and functionality of Surface Wellhead equipment: Conventional, Unitized and Splitter variations and all of their ancillary components.Ensure clear understanding of the client's technical specifications/drawings and design wellhead system to conform to industry and customer requirements.Generate creative solutions; translate concepts and information into images; use feedback to modify designs; apply design principles; demonstrate attention to detailIdentifying cost saving opportunitiesAssist with the creation of Sales and Marketing information, providing technical data where required.Identify technical gaps and communicate timely with Research and Development team to mitigate gaps.Be competent to set requirements and review results of Finite Element Analysis on new or existing designsLiaise with other departments including engineering, planning, sales, contract administration, legal, workshop and procurement departmentsSite visits at customers for technical supportProvide technical leadership for project/product assigned.Project ScheduleTo create and present a planned schedule of a taskKeep all relevant and appropriate parties informed of progress and outcomes.Resolving issues as they become apparent.Other DutiesTravel as required to support product sales, field runs and troubleshooting exercises.Communicate with all levels of internal and external personnel as needed providing clear and concise reports.Know and fully understand Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.Must understand and comply with all safety rules and company policies.Work assignments carried out to the highest quality level.Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.What You Have:Bachelor's Degree in Mechanical Engineering or equivalent.Minimum 12 years' experience in the product design of oil field equipment, preferably in either the Surface or Subsea Wellhead disciplines.Proven ability to work under pressure to meet all agreed deadlines and time scales.The ability to work and communicate with all levels within the organization to accomplish common goals and directives.Good written and verbal English communication skills.Fluent use of Microsoft Office (Word, Excel, Outlook, etc).Has advanced hands-on skills in 2D and 3D Computer Aided Design (CAD), such as Solidworks and AutoCAD.Additional Info:This position requires working onsite five days a week.Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at .International Assignment is not available.What You Will Get:Our goal at Caterpillar is for you to have a rewarding career.Our teams are critical to the success of our customers who build a better world.Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).Final Details:Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.If you are interested in joining our team, please apply using an English version of your CV.We look forward to meeting youAbout CaterpillarCaterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.Posting Dates:November 19, **** - December 2, ****Caterpillar is an Equal Opportunity Employer.Qualified applicants of any age are encouraged to applyNot ready to apply?Join our Talent Community.#J-*****-Ljbffr