Technical Support Specialist
Há 2 horas
Help Desk Associate RoleWe're looking for a skilled and dedicated Help Desk Associate to join our team.This role involves providing exceptional customer support via phone, chat, and email.You'll be responsible for troubleshooting technical issues, escalating complex problems to senior engineers, and maintaining accurate records of customer interactions.Our ideal candidate will have excellent communication skills, a strong analytical mindset, and basic IT knowledge.Key Responsibilities:First-level support: resolving customer inquiries and issues in a timely and professional manner.Ticket generation and escalation: creating and managing tickets for more complex issues.Collaboration: working closely with colleagues to ensure seamless support and adherence to SLA metrics.Benefits and Opportunities:CLT contract on-site at São Paulo.Career growth opportunities: learn and transform your career in a collaborative environment.Continuous learning: enhance your skills through training programs and workshops.What We're Looking For:Strong written and verbal communication skills.Basic to intermediate IT experience.Ability to work independently and as part of a team.
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Customer Support Specialist
2 semanas atrás
Belo Horizonte, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Client Outcomes Specialist
Há 4 dias
Belo Horizonte, Brasil Bebeetechnical Tempo inteiroJob Overview:Customer Experience SpecialistA high-performing Customer Experience Specialist will deliver exceptional client outcomes by leveraging technical expertise, interpersonal skills, and problem-solving abilities.Lead new users through setup, onboarding, and best practices to ensure a seamless experience.Document technical insights, common patterns,...
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Technical Sourcing Specialist
Há 3 dias
Belo Horizonte, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 2+ years of experience and excellent English communication skills — both written and spoken.You’ll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through...
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Desktop Support Specialist
2 semanas atrás
belo horizonte, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: ContractJob Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Senior Software Technical Specialist
Há 4 dias
Belo Horizonte, Brasil Bebeeproblemsolving Tempo inteiroJob Title: Technical Support EngineerWe're looking for a skilled and experienced Technical Support Engineer to join our customer support team.This is an exciting opportunity to work with innovative people, take ownership of your job, and be recognized for your contributions.Our ideal candidate will have excellent written and verbal communication skills, a...
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Senior Software Technical Specialist
Há 2 dias
Belo Horizonte, Brasil beBeeProblemSolving Tempo inteiroJob Title: Technical Support Engineer We're looking for a skilled and experienced Technical Support Engineer to join our customer support team. This is an exciting opportunity to work with innovative people, take ownership of your job, and be recognized for your contributions. Our ideal candidate will have excellent written and verbal communication skills, a...
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Openstack Technical Support Manager
1 semana atrás
Belo Horizonte, Brasil Canonical - Jobs Tempo inteiroOpen source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...
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Belo Horizonte, Brasil Shein Tempo inteiroABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices.Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
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Desktop Support Specialist
2 semanas atrás
Belo Horizonte, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
2 semanas atrás
Belo Horizonte, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: ContractJob Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...