Senior Quality Specialist

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions.
They reflect the communities we live in and the world where we do business.
Their diversity is our strength.
We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.
Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.
If you're looking for a challenge and meaningful role, you're in the right place.
The Dow has an exciting opportunity for a Senior Quality Specialist located in Campinas - São Paulo (BRA).
About you and this role:
You will Lead and execute all aspects of the quality program within Campinas sites to enable each asset to profitably meet customer and product regulatory requirements related to the quality management system and related business quality strategies.
Provides training, coaching, and overall guidance to enhance front line knowledge and accountability for quality across key roles.
Promotes and enables a customer-focused culture across multiple assets or within with complex interfaces and/or requirements.
Requires expanded conceptual and practical knowledge in own job discipline and broadens capabilities.
Responsibilities:
- Leads implementation and maintenance of the business/site quality programs which align to the Business Quality Strategy at the plant level.
- Provides an effective interface between customers and the plant to ensure consistent high quality service to customers.
Represents the "Voice of Customer" at the plant level.
- Acts as key plant interface to build or enhance cross-functional relationships across multiple sites or within a complex system, services and flow of information between the plant and the customer, Purchasing, Supply chain, R&D/TS&D, Product Stewardship, Commercial organization related to the product quality/regulatory requirements related to the quality management system.
- Continually improves effectiveness of the quality management system and demonstrates influential leadership in the execution of improvement opportunities.
- Generates and uses quality data to drive product quality improvements.
- Leads plant and/or site-level management of change activities related to product quality.
- Ensures plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate and serves as element focal point for the quality requirements of the Operating Discipline Management System.
- Trains and provides guidance to plant and other roles that impact product quality on customer and product regulatory requirements, and the use of supporting quality tools and processes to achieve plant and business goals.
- Identifies and leads product quality improvement opportunities and problem-solving efforts at the plant level, as determined through data analysis, customer feedback, continual improvement projects, and other quality-related programs.
- Establishes and leads the plant quality system audit program and conducts internal and third party audits, in conjunction with Business or Site strategies, leveraging findings to drive continual improvement.
Qualifications:
- Bachelor's degree plus quality, manufacturing or related experience required.
- 5+ experience with Quality Job Field.
- Advanced English Skills.
Your Skills:
- Collaborating for Superior Results - Work in teams with internal groups (plant, laboratory) and external groups (global customers).
- Generating Customer Value - Help the plant deliver the best results for the customer.
- Delivering Innovative Solutions - Seek new ways of execution, aiming for productivity while maintaining the quality of our products.
- Leading Courageously - Escalate any type of issues and lead different teams in search of a better solution.
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Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.
You bring your background, talent, and perspective to work every day.
Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your