German-Speaking Freelance Customer Support – E-Bike Specialist
1 semana atrás
Workster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region.To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World.This role is ideal for independent professionals who are passionate about customer experience, sustainability, and modern mobility solutions.Your RoleRespond to customer inquiries via email, chat, and occasional phone calls.Assist customers in selecting the right e-bike based on needs, preferences, and budget.Provide accurate product details and personalised recommendations.Give updates on deliveries and handle after-sales issues (warranty, missing parts, adjustments).Escalate and resolve complex cases in coordination with internal departments.Suggest improvements to processes, FAQs, and customer success tools.Maintain high-quality communication and efficient handling of all requests.Your QualificationsAbility to invoice as a registered freelancer or company (B2B setup required).Native or fluent German + strong B2E English.Previous customer support or client-facing experience.Independent, well-organised, and proactive problem solver.Comfortable working remotely and managing your own schedule.Positive, customer-focused mindset with strong communication skills.Interest in tech and e-mobility is an advantage.Flexible availability within 12:00 CET (shifts to be defined).The OfferFully remote work from anywhere within Europe.Flexible working hours with autonomy over your schedule.Work with a multicultural, mission-driven, and innovative team.Training and ongoing product support provided.Competitive freelance compensation : € per hour, with the first 2 weeks at 50% for onboarding.Start date : 5th January or 2nd February.BenefitsCompetitive base rateRemote work across the World.Supportive multicultural teamDynamic and sustainable industryRecruitment processPhone interview with Workster recruiterOnline language test (German + English if needed)HR interviewFinal interview with the Hiring ManagerSend your CV in English to :#J-*****-Ljbffr
-
Pouso Alegre, Brasil Workster Tempo inteiroGerman-Speaking Freelance Customer Support - E-Bike Specialist (Remote Worldwide) pouso alegre, estado de minas gerais, br Descrição da vaga Workster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a...
-
Porto Alegre, Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e‑mobility company that makes high‑quality e‑bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German‑speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent...
-
Technical Customer Support Specialist
4 semanas atrás
Porto Alegre, RS, Brasil beBeeSupport Tempo inteiroCustomer Support Advocate We are seeking a skilled and dedicated Customer Support Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolutions to customer inquiries. This is an excellent opportunity to work in a dynamic and fast-paced...
-
Application Support Specialist
Há 6 dias
Porto Alegre, Brasil Sap Tempo inteiroWe help the world run better Application Support Specialist SAP Fieldglass is a cloud-based Vendor Management System (VMS) that helps world-class companies manage contingent workforce and services procurement programs. Founded in to help transform how companies find, engage, and manage external talent and contingent workforces and since then, our cloud-based...
-
Sales Support Specialist
4 semanas atrás
Porto Alegre, RS, Brasil beBeeSalesSupport Tempo inteiroJob Summary The Sales Operations Specialist will provide administrative support to the sales team by maintaining CRM accuracy, coordinating schedules, and facilitating seamless follow-up processes. Key Responsibilities: Update CRM with accurate lead information, call notes, and pipeline status in a timely manner Evaluate inbound applications from prospects...
-
Customer Service Specialist
3 semanas atrás
Porto Alegre, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job...
-
SAP Technical Support
Há 2 dias
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better** Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better. **PURPOSE AND OBJECTIVES** Technical Support (TS)...
-
Product Support Specialist, Tripit
4 semanas atrás
Porto Alegre, Brasil SAP Tempo inteiro**Bring out your best**TripIt is SAP Concur’s consumer travel app, which reduces stress for travelers by helping them stay organized and one step ahead, so they can make the most out of all their trips. Our vision is to make every trip easier, for every frequent traveler.**Job Overview**: We are seeking a dedicated and customer-centric individual to join...
-
Product Support Specialist, Tripit
Há 13 horas
Porto Alegre, Brasil SAP Tempo inteiro**Bring out your best** TripIt is SAP Concur’s consumer travel app, which reduces stress for travelers by helping them stay organized and one step ahead, so they can make the most out of all their trips. Our vision is to make every trip easier, for every frequent traveler. **Job Overview**: We are seeking a dedicated and customer-centric individual to...
-
Customer Support Manager
3 semanas atrás
Porto Alegre, Brasil SAP Tempo inteiro**What we offer**CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell faster and perform better, using AI-driven software that transforms your company’s lead-to-cash process. Our full suite of sales process tools includes sales automation, incentive management, Configure Price, Quote (CPQ),...