Junior Vip Account Manager
Há 2 dias
We believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil.It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil, we strive to deliver nothing but the best for our customers, focusing on a safe, secure, and enjoyable experience.To achieve that, we use cutting-edge technologies and partner with the industry's top game providers.Our player-first approach means we aim to provide the best possible service to our loyal community, and you might be just the person we need to support us in that endeavor.Does that sound interesting?Then you might be curious about how you fit into the picture.Our team in the sun-soaked São Paulo office is currently looking for an ambitious Junior VIP Account Manager to join the team full-time.Here are a few reasons for you to join us: To help you take care of your physical and mental health: Health Plan with national coverage Gym memberships through TotalPass To assist you on the day-to-day: Food vouchers to be used for groceries or restaurants An extensive range of premium snacks in the office, completely free For your Work-Life balance: 2 extra days off to be used per year.We operate on a hybrid work model, allowing for a balance of remote work and in-office collaboration based on team and project needs As a Junior VIP Account Manager at our company, we expect you to be responsible for the following: Manage, resolve, and retain VIP players under the guidance of the VIP Managers Conduct outreach calls and emails as per defined cadence Trigger promotional campaigns, re-engage inactive clients, and track upgrades Monitor gameplay and escalate critical cases to the VIP Managers Ensure tactical execution of planned actions (segmentations, events, responses) Join weekly alignment meetings with the VIP team Required skills: 6 months to 2 years of experience in customer support, telesales, account coordination, or CRM-related roles Willingness to work rotating shifts and occasional weekends to support the VIP operation Experience in iGaming, online casino, or another fast-paced customer-facing industry is a strong advantage Familiarity with outreach channels like WhatsApp, phone, and email in a structured sales or engagement environment Clear and engaging communication skills, both written and verbal Strong organizational skills; able to manage a larger portfolio of accounts while maintaining service quality Comfortable following defined processes (cadences, campaign triggers, segment actions) Attention to detail in monitoring player behavior and escalation needs Works well under direction and collaborates efficiently with VIP Manager and coordination teams Ability to recognize and report potential upsell, reactivation, or risk scenarios Reliable in logging and updating client interactions and engagement status in CRM systems.(e.g. Zendesk, Intercom, Backoffice tools)Comfortable using basic CRM and reporting tools (e.g. Optimove, Salesforce, internal dashboards) Fluent in English and Portuguese, Spanish is a plus but not required For our part, we are ready to provide you with our complete and comprehensive support to cope with this list of tasks successfully.Our Operations Department is waiting for you to become an indispensable part of it
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Junior VIP Account Manager
Há 3 horas
São Paulo, Brasil Futuras Apostas Tempo inteiroAbout the job Junior VIP Account Manager We believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players....
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Junior VIP Account Manager
Há 3 dias
São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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Junior VIP Account Manager
Há 3 dias
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$30.000 - R$60.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves. We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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Junior VIP Account Manager
Há 4 dias
São Paulo, São Paulo, Brasil 1f822318-5cea-4850-974b-a07f11dcaa57 Tempo inteiro R$30.000 - R$60.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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Vip Account Manager
2 semanas atrás
Sao Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a VIP Account Manager to join their team. As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them. **Key Responsibilities** - Manage a portfolio of Key...
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VIP Account Manager
Há 3 horas
São Paulo, Brasil Futuras Apostas Tempo inteiroJoin to apply for the VIP Account Manager role at Futuras Apostas . 2 days ago Be among the first 25 applicants We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online...
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Vip Account Manager
Há 2 dias
São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil.It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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VIP Account Manager
Há 3 horas
São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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VIP Account Manager
1 semana atrás
São Paulo, Brasil HR Global Tempo inteiroOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
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VIP Account Manager
Há 3 dias
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$80.000 - R$120.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
