Vip Account Manager

1 semana atrás


Sao Paulo, Brasil Pacifica Continental Tempo inteiro

Our client, an important sports gaming house, is looking for a VIP Account Manager to join their team.

As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

**Key Responsibilities**
- Manage a portfolio of Key Account customers
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Provide assistance to high-end, high-value players and attending to hospitality events
- Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience
- Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

**Requirements**:

- Diploma/degree in Sales, Marketing, Business Administration or a related field
- Proven experience as an Account Manager in the Gambling industry
- Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
- Excellent knowledge of Microsoft Office
- Understanding of CRM tools
- Ability in problem-solving and negotiation
- Fluency in Englis

**NON FLEXIBLE**
- Previous experience as a VIP Account Manager in gambling industry
- On-site mode of work


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