Senior Program Manager, Amazon Operations, Amazon Brazil Operations
Há 4 dias
Senior Program Manager, Amazon Operations, Amazon Brazil OperationsWe are seeking a dynamic and results-driven Country Leader to spearhead our Ultrafast Delivery Operations in Brazil.This strategic leadership role will be responsible for defining, developing, and executing Ultrafast Delivery initiatives while managing end-to-end operations across the country.Position OverviewAs the Senior Program Manager for Ultrafast Delivery Operations, you will drive the strategy and execution of our ultrafast delivery services, ensuring operational excellence and market leadership in Brazil.You will build and lead high-performing teams while working closely with cross-functional stakeholders to drive innovation and operational efficiency.Key ResponsibilitiesDevelop and execute comprehensive strategies aligned with business objectives and market demandsLead and scale operations across multiple locations, ensuring consistent service quality and customer satisfactionBuild, mentor, and develop high-performing teams while fostering a culture of excellence and innovationDrive operational improvements through data-driven decision making and process optimizationCollaborate with retail partners, operations teams, and global stakeholders to implement best practicesManage P&L responsibilities while ensuring sustainable growth and profitabilityIdentify and execute opportunities for innovation and operational efficiencyNavigate complex stakeholder relationships across retail, operations, and support functionsCore CompetenciesBias for Action: Ability to act decisively and execute quickly in a fast-paced environmentOwnership: Takes full responsibility for results and demonstrates strong accountabilityDive Deep: Strong analytical skills with attention to details and metricsLeadership: Proven ability to hire, develop, and retain top talentInnovation: Track record of implementing creative solutions and driving continuous improvementHigh Standards: Demonstrates commitment to operational excellenceBasic QualificationsExperience managing teamsBachelor's degreeExperience in program or project managementEnglish Language - Reading, Writing and SpeakingPreferred QualificationsExperience implementing repeatable processes and driving automation or standardizationOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
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Cotia, Brasil Amazon Tempo inteiroHub Delivery Quality Manager, AMZL Hub BrazilResponsible for managing partner performance and development across assigned region.Develops and implements strategies to improve partner quality metrics and profitability.Works with field teams to identify and address partner pain points, develop improvement plans, and ensure consistent delivery standards.Leads...
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