Network Support Analyst

2 semanas atrás


Porto Alegre, Brasil Logicalis Tempo inteiro

Job DescriptionResponsável pela resolução de incidentes, solicitações e melhorias na infraestrutura dos clientes, realizando todos os atendimentos sob metodologia ITIL garantindo documentações detalhada sobre as atividades e tempos de atendimento através de ferramentas de governança.Elaborar procedimentos operacionais, treinamentos para as equipes do cliente e profissionais júnior.Estar em busca de novos conhecimentos e autoaprendizagem.Estar preparado para suportar ambientes de missão crítica, responsabilidade e comprometimento.Possuir boa comunicação, inquietude em se desenvolver e saber trabalhar em equipe a distância.Modelo de trabalho: *******% presencial (cliente)Horário: 09h00 às 18h00 Seg a SexDestacamos que todas as nossas vagas estão abertas ao público PcDQualificaçõesEspecialista de rede com conhecimentos multi disciplinar (Voz, Wireless e Firewall) e estar disposto a aprimorar seus conhecimentos em outras tecnologias.Conhecimento em programação como Python, Shell script e ter a prática de automatização de rotinas e processos técnicos.Conhecimento em ambientes Cloud é um diferencialCertificaçõesITIL (Desejável)CCNA Routing&Switching (Requerido)CCNA Collaboration (Requerido)Cisco CCNP Enterprise (Requerido)Cisco CCNP Collaboration (Diferencial)Cisco CCNA Security (Diferencial)Inglês intermediário para interação com fabricanteJob SnapshotEmployee Type: Full-Time- Location: Porto Alegre, Brasil- Job Type: Information Technology- Experience: Not Specified- Date Posted: 9/9/2025


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