Technical Support Specialist

1 dia atrás


Curitiba, Brasil Bebeetechnical Tempo inteiro

Technical Support ProfessionalWe are seeking a skilled Technical Support Professional to join our team.In this role, you will serve as a primary point of contact for customers requiring technical assistance.Key Responsibilities:Serve as a point of contact for customers seeking technical support via phone, email, or customer service tools.Perform remote troubleshooting using diagnostic techniques and targeted questioning.Determine the most effective solution based on the customer's issue and provide clear guidance.Walk customers through the problem-solving process to ensure a positive experience.Escalate unresolved issues to the next level of support when necessary.Provide accurate information about IT products and services to customers.Log events, problems, and their resolutions in a centralized system.Monitor customer status and update information accordingly.Pass on customer feedback and suggestions to relevant internal teams.Identify opportunities for procedural improvements and suggest enhancements.Working Conditions:Normal working conditions with occasional flexibility to accommodate changing support demands.May be required to work outside regular hours to meet support requirements.May be expected to perform duties related to the next senior position as part of personal development initiatives.



  • Curitiba, Brasil Bebeecustomersuccess Tempo inteiro

    Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to deliver exceptional customer experiences.The ideal candidate will leverage technical knowledge, client-facing skills, and problem-solving abilities to drive success.Key Responsibilities:User Onboarding: Guide new users through setup and best practices.Documentation:...


  • Greater Curitiba, Brasil Suger Tempo inteiro R$4.500 - R$9.000 por ano

    About UsSuger is a revenue platform that helps our customers grow on the fastest growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to provide a last mile solution between their existing tech stack (e.g. CRM, metering solution,...


  • Curitiba, Brasil Bebeecontrol Tempo inteiro

    Job SummaryA hands-on role that bridges technical support and product development.Key Responsibilities:Provide technical assistance globallyBridge the gap between field services and R&D engineering teamsRequired Skills:Excellent problem-solving skillsStrong communication skillsAbility to work in a team environmentWhat We Offer:Career growth...


  • Curitiba, Brasil beBeeControl Tempo inteiro

    Job Summary A hands-on role that bridges technical support and product development. Key Responsibilities: Provide technical assistance globally Bridge the gap between field services and R&D engineering teams Required Skills: Excellent problem-solving skills Strong communication skills Ability to work in a team environment What We Offer: Career growth...


  • Curitiba, Brasil Bebeecustomersupport Tempo inteiro

    Job Role OverviewWe are seeking a skilled Technical Support Specialist to join our client's customer support team.Main Responsibilities:Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers.Follow the client's customer support process and meet established service level agreements (SLAs).Triage support...


  • Curitiba, Brasil beBeeCustomerSupport Tempo inteiro

    Job Role Overview We are seeking a skilled Technical Support Specialist to join our client's customer support team. Main Responsibilities: Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers. Follow the client’s customer support process and meet established service level agreements (SLAs). Triage...


  • Curitiba, PR, Brasil beBeeSupport Tempo inteiro

    Job Overview We are seeking a dedicated Email Support Specialist to join our team. The ideal candidate should possess previous experience in the Customer Service field, be proficient in professional English, and have knowledge of Email Etiquette and computer systems. You enjoy playing Games and working with people. Candidates should have experience in...


  • Curitiba, Brasil beBeestationoperations Tempo inteiro

    Job Title: Station Operations Specialist The role of a Station Operations Specialist is to monitor and maintain the optimal functioning of base stations. This includes regular checks on system operation status, identifying anomalies, and implementing solutions according to established procedures. Responsibilities: System Operation Status Monitoring:...

  • Technical Lead

    Há 2 dias


    Curitiba, Brasil Wipro Limited Tempo inteiro

    **Job Description**: - ** - Job Title: Technical Lead - L1 - Req Id: 99610 - City: Curitiba - State/Province: Parana - Posting Start Date: 10/16/25 - Job Description: **Job Description Java Senior**: **Role Purpose**: The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical...


  • Curitiba, Brasil beBeeSourcing Tempo inteiro

    Job Title: Technical Sourcing Specialist We are looking for a remote professional to identify, engage and connect top technical talent in Latin America with 2+ years of experience and excellent English communication skills—both written and spoken. You’ll be responsible for proactively sourcing and engaging technical candidates through various platforms,...