
Customer Experience Specialist
Há 5 horas
REQUISITOS• Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria.• Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade.• Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn, NPS, engajamento, LTV, etc).• Organização, autonomia e disciplina para gerenciar múltiplos atendimentos simultâneos.• Perfil colaborativo, com maturidade para lidar com demandas estratégicas e operacionais.• Formação superior completa (Administração, Direito, Comunicação, Psicologia ou áreas correlatas).Vaga exclusiva para mulheresExperiência em eventos será grande diferencialVaga 100% presencial na cidade de LondrinaATRIBUIÇÕES • Conduzir onboarding, treinamentos e reuniões estratégicas (QBRs) com clientes.• Antecipar problemas e atuar de forma proativa para evitar churn.• Identificar oportunidades de expansão (upsell/cross-sell).• Transformar feedbacks em insights para produto, vendas e operações.• Apoiar na logística e no relacionamento durante eventos online e presenciais A• Atuar lado a lado com as monitoras e a liderança para identificar gargalos, propor soluções e otimizar a jornada das mentoradas.REMUNERAÇÃO E BENEFÍCIOS(i) Remuneração Fixa + Comissão + Estrutura da Variável;(ii) Gym Pass;(iii) Plano de saúde;(iv) Auxílio Alimentação;(v) Day off no aniversário;(vi) Possibilidade de ascender para cargo de liderança.
-
Spanish Customer Specialist
Há 6 horas
Ituiutaba, Brasil United Innovation Solutions Llc Tempo inteiroCompany Description As United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in AppStore and Google Play Store.We have millions of registered users.We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
-
Full-Time Remote Customer Service Specialist
Há 6 horas
Ituiutaba, Brasil Bebeespecialist Tempo inteiroAbout Our Remote TeamWe are seeking a skilled Customer Service Specialist to join our global team.As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences via live chat, email, and WhatsApp.Your primary objective will be to handle customer inquiries, provide support, ensure customer satisfaction, and analyze...
-
Customer Onboarding
1 semana atrás
Ituiutaba, Brasil Xenia Tempo inteiroImplementation & Customer Support Specialist (Part-Time) - Xenia About Xenia Xenia is a leading operations management platform that helps restaurants and retail businesses streamline their daily operations, ensure compliance, and drive accountability through digital checklists, audits, and real-time reporting.Role Overview We're seeking a dynamic Customer...
-
Remote User Experience Specialist
Há 5 horas
Ituiutaba, Brasil Indi Staffing Services Tempo inteiroRecognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, work in multicultural teams, with flexible schedules and endless growth opportunities.About the Role:We are looking for a User Experience Specialist to join our Development team and...
-
Growth Specialist
Há 6 horas
Ituiutaba, Brasil Bebeeclient Tempo inteiroJob TitleWe are seeking an ambitious Client Growth Specialist to enhance customer experience and foster client loyalty in Brazil, driving business success in the region.Key Responsibilities:Acquire new clients and manage strong relationships with a portfolio of global VIP clients in Brazil and LATAM;Build rapport through frequent communication to enhance and...
-
Customer Experience Advocate
Há 6 dias
Ituiutaba, Brasil Bebeesupport Tempo inteiroClient Service SpecialistWe are seeking a highly skilled Client Service Specialist who can provide exceptional support to our clients across diverse time zones and platforms.Key ResponsibilitiesAct as the primary point of contact via phone, email, and live chatTroubleshoot complex issues and offer thoughtful, timely solutionsGuide clients through our trading...
-
Operational Specialist
Há 2 dias
Ituiutaba, Brasil Metrobi Tempo inteiroWhat is Metrobi?Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. About the role As an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.Requirements Proficiency in English Being able to work based on the Eastern US time...
-
Specialist Buyer
Há 2 dias
Ituiutaba, Brasil Sonoco Tempo inteiroFounded in 1899, Sonoco is a leading manufacturer of consumer, industrial, healthcare, and protective packaging.Our integrated packaging solutions help define brand personalities, create unique customer experiences, and improve product quality and people's quality of life around the world.All in service of our goal: Better Packaging. Better Lives.Sonoco is...
-
Ituiutaba, Brasil Bebeetechnical Tempo inteiroJob Overview:The Senior Telecommunications Operations Specialist will be responsible for monitoring system operation status, handling anomalies, inspecting base station status, and providing technical support.Key Responsibilities:Regularly monitor system operation indicators through the web page and handle anomalies according to Standard Operating Procedures...
-
Software Development Specialist
Há 6 dias
Ituiutaba, Brasil Bebeesoftwaredeveloper Tempo inteiroSoftware Development Specialist Job DescriptionThe role of a Software Development Specialist involves working with multidisciplinary teams to deliver features and products that enhance customer experiences.The ideal candidate will possess strong technical skills, excellent communication abilities, and a keen eye for detail.Key Responsibilities:Project...