Customer Experience Advocate

Há 6 dias


Ituiutaba, Brasil Bebeesupport Tempo inteiro

Client Service SpecialistWe are seeking a highly skilled Client Service Specialist who can provide exceptional support to our clients across diverse time zones and platforms.Key ResponsibilitiesAct as the primary point of contact via phone, email, and live chatTroubleshoot complex issues and offer thoughtful, timely solutionsGuide clients through our trading systems with clarity and precisionManage onboarding and account support processesCollaborate with cross-functional teams to enhance client feedbackFollow up on service concerns and log product issues for resolutionOffer proactive support, not just reactive answersRequirementsProficient in English (Portuguese language is an asset)Strong computer skills, particularly in Microsoft OfficePrevious experience in FX, KYC, or AML is desirable, but we're happy to train the right candidateEffective communicator across chat, phone, and emailRemains calm under pressure and driven by a people-first mindsetDetail-oriented, self-sufficient, and a team playerWhat We OfferA global team that values quality over quantityPersonalized Learning & Development pathsBest Employee and Long Service AwardsEmployee Referral Program and performance recognition



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