Customer Success Manager Smb

Há 21 horas

São Paulo, São Paulo, Brasil Simetrik Tempo inteiro

Overview
We are seeking an experienced Customer Success Manager SMB to join our team.
As a Customer Success Manager SMB, you will be responsible for maintaining and growing relationships with our most important customers.
You will work closely with our sales and product teams to ensure that our customers are satisfied with our products and services.
Responsibilities
Serve as the primary point of contact for our most important customers
Build and maintain strong relationships with key stakeholders
Understand our customers' business needs and provide solutions to meet those needs
Work closely with our sales team to identify opportunities to upsell and cross-sell our products and services
Collaborate with our product team to ensure that our products meet the needs of our customers
Monitor customer usage and provide insights to our product team to drive product improvements
Develop and execute customer success plans to ensure customer satisfaction and retention
Provide customer feedback to our internal teams to help drive continuous improvement
Qualifications
4+ years of experience in customer success or account management
Strong communication and interpersonal skills
Ability to build and maintain strong relationships with customers
Ability to understand complex business needs and provide solutions
Strong analytical skills and ability to use data to drive decision-making
Experience working in a fast-paced environment
Bachelor's degree in business, marketing, or a related field
Benefits
We offer competitive compensation packages and a dynamic work environment.
Well-funded and proven startup with large ambitions and competitive salaries.
Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
Open communication with management and company leadership
Small, dynamic teams = massive impact
100% Remote Work (You choose where to work from)
500 USD a year for you to invest in learning.
2 Family days
Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
I authorize Simetrik to be the data controller and, as such, it may collect, store and use for the purposes of my possible hiring, under the conditions described in this document.
I also give my consent to Simetrik to treat my personal data information in accordance with the Personal Data Treatment Policy available at /, which was made known to me before collecting my personal data.
Join a team of incredibly talented people that build things, are free to create, and love collaborating
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Customer Service
Industries: Software Development, Banking, and Technology, Information and Media
#J-18808-Ljbffr

  • Customer Success Manager SMB

    Há 2 dias

    São Paulo, São Paulo, Brasil Simetrik Tempo inteiro

    Overview We are seeking an experienced Customer Success Manager SMB to join our team. As a Customer Success Manager SMB, you will be responsible for maintaining and growing relationships with our most important customers. You will work closely with our sales and product teams to ensure that our customers are satisfied with our products and services. ...

  • Customer Success Manager SMB BRA

    Há 2 dias

    São Paulo, São Paulo, Brasil Simetrik Tempo inteiro

    OverviewAbout the role We are seeking an experienced Customer Success Manager SMB to join our team. As a Customer Success Manager SMB, you will be responsible for maintaining and growing relationships with our most important customers. You will work closely with our sales and product teams to ensure that our cCompanyAutomate repetitive data reconciliation...

  • Customer Success Manager SMB

    Há 3 dias

    São Paulo, São Paulo, Brasil Simetrik Tempo inteiro

    OverviewWe are seeking an experienced Customer Success Manager SMB to join our team. As a Customer Success Manager SMB, you will be responsible for maintaining and growing relationships with our most important customers. You will work closely with our sales and product teams to ensure that our customers are satisfied with our products and...

  • Customer Success Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil TITAN Tempo inteiro

    Join to apply for the Customer Success Manager role at TITAN Join to apply for the Customer Success Manager role at TITAN Get AI-powered advice on this job and more exclusive features. TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire...

  • Smb Customer Success Engineer

    Há 5 dias

    São Paulo, São Paulo, Brasil Tractian Tempo inteiro

    Customer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...

  • Customer Success Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil Elsevier Tempo inteiro

    Join to apply for the Customer Success Manager role at Elsevier Join to apply for the Customer Success Manager role at Elsevier Get AI-powered advice on this job and more exclusive features. Purpose of the Job The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...

  • Customer Success Manager

    Há 9 horas

    São Paulo, São Paulo, Brasil Elsevier Tempo inteiro

    Join to apply for the Customer Success Manager role at Elsevier Join to apply for the Customer Success Manager role at Elsevier Get AI-powered advice on this job and more exclusive features. Purpose of the JobThe Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...

  • Customer Success Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    .Customer Success Manager page is loaded## Customer Success Managerlocations: BRA - Home Based - Sao Paulotime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R96111**Purpose of the Job** The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...

  • Customer Success Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Teradata Tempo inteiro

    **Location**: Sao Paulo - BrazilCompany OverviewAre you passionate about making organizations smarter and analytics driven? With all the investments made in analytics, it's time to stop buying into partial solutions that overpromise and underdeliver. It's time to move from a siloed, proprietary, and retrospective approach to a unified, available, and...

  • SMB Customer Success Engineer

    Há 9 horas

    São Paulo, São Paulo, Brasil Tractian Tempo inteiro

    Customer at TRACTIAN The Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai,...