Customer Success Specialist
Há 3 dias
Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes What you will do:Provide support as a trusted advisor for customers via emails, chats, social media, and video callsAssist and onboard new customersDevelop digital marketing strategiesProvide weekly, bi-monthly, or monthly strategic guidance to customersEnsure smooth customer engagement through proactive outreachOffer best practices on product usage and marketing strategiesKeep customers updated on product releases and new featuresIdentify and escalate issues to the appropriate teamsWhat you need to succeed in this role:Fluent Spanish (at least C1) and English B2At least 1–2 years of experience in customer success-related rolesStrong digital marketing knowledgeExperience in e-commerce, SaaS, project management, or marketingComfortable using Zoom, Intercom, Mixpanel, Hubspot, G-Suite, and e-commerce platformsPersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a plus:Sales experiencePrevious experience as an Account ManagerBenefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: DISCLAIMERWe are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouAppCandidate Privacy Notice.
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Customer Success Manager
Há 4 dias
Belo Horizonte, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe’re hiring a...
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Customer Success Specialist
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Belo Horizonte, Brasil Oneday Tempo inteiroLOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ON!Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business...
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Customer Success Specialist
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Belo Horizonte, Brasil A3Data Tempo inteiroBuscamos um(a)Customer Success Specialistcom formação em saúde (enfermagem, gerontologia, fisioterapia ou áreas correlatas) para atuar diretamente com nossascontas B2B (clínicas, hospitais e redes de saúde).Essa pessoa será responsável por acompanhar toda a jornada do cliente, desde aimplantação da soluçãoaté osucesso contínuo do uso,...
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Customer Success Manager
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Belo Horizonte, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners.We power secure partner portals that drive adoption, collaboration, and revenue.Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe're hiring a Customer...
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Customer Success Manager
1 dia atrás
Belo Horizonte, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Customer Success Consultant
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Customer Success
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Belo Horizonte, Brasil Surfe Digital Ltda Tempo inteiroO Customer Success da Surfe é o responsável pelos nossos clientes. É a pessoa quem irá não só atende-los, mas entendê-los. Quando os clientes chegam até nós, o profissional tem a responsabilidade de estudar seus negócios e, a partir disso, elaborar toda a estratégia de **Marketing Digital** para garantir o seu sucesso. Observação: É...
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Customer Success
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Analista De Customer Success
1 semana atrás
Belo Horizonte, Minas Gerais, Brasil Poc Minas Gerais Tempo inteiro R$60.000 - R$80.000 por anoDescriptionAmpliar, renovar e evitar cancelamentos de contratos; Gerenciar conflitos e solucionar eventuais problemas acionando as áreas envolvidas; Demonstrar para o cliente como podemos auxiliá-lo a atingir os objetivos do seu negócio; Agir preventivamente para garantir o sucesso do cliente e buscar ações de engajamento; Analisar métricas e a saúde...
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Belo Horizonte, Brasil Daniella Chamone Tempo inteiro_**Analista Customer Success**_ **Principais atividades**: Realizar a gestão do relacionamento com o cliente para que seus objetivos sejam alcançados; - Onboarding;_ Implantação - garantir as entregas essenciais que geram valor para os clientes; Impulsionar a adoção e expansão do uso da ferramenta; Identificar oportunidades de _up sell _e expansão...
