Guest Services Coordinator

Há 9 horas


Ituiutaba, Brasil Alchemy Global Talent Solutions Tempo inteiro

We are partnering with a global corporate housing provider to recruit a Guest Services Coordinator for a fully remote position, open to candidates based in Argentina or Brazil.This full-time role is suited to a service-driven professional with strong communication skills and experience within guest services, relocation, or a fast-paced customer service environment. The successful candidate will support end-to-end guest experiences, ensuring high service standards are maintained at all times.Responsibilities:Act as the primary point of contact for guests throughout their temporary accommodation stay.Manage and resolve guest-reported maintenance and service issues promptly and professionally.Process client extension requests accurately and efficiently.Deliver a consistently high level of customer service with strong attention to detail.Assist with the preparation and delivery of monthly guest services reports.Identify opportunities for process improvement and support implementation initiatives.Issue move-out instructions and extension notices as required.Maintain accurate and up-to-date records of in-house guest issues within internal systems.Participate in an out-of-hours emergency phone rota to manage urgent guest matters.Communicate clearly, professionally, and empathetically via phone and email with guests and internal teams.Work collaboratively while managing responsibilities independently in a remote setting.Requirements:Previous experience in guest services, relocation, corporate housing, hotel/hospitality or a related customer service role is highly desirable.Ability to remain calm and solution-focused in a fast-paced environment.Excellent written and verbal communication skills in English.Strong IT proficiency, particularly Microsoft Word and Excel.Professional, customer-focused approach with a commitment to service excellence.Highly organised, self-motivated, and comfortable working remotely.



  • Ituiutaba, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career!Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...


  • Ituiutaba, Brasil Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career!Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...


  • Ituiutaba, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...


  • Ituiutaba, Brasil Dc Global Talent Inc. Tempo inteiro

    This position needs relocation to the Grand Cayman.The Front Desk Agent will be the first point of contact for our guests, setting the tone for their stay and ensuring a seamless and memorable experience. This individual will be responsible for managing front desk operations, providing exceptional service, and ensuring the smooth execution of guest...


  • Ituiutaba, Brasil Meliá Hotels International Tempo inteiro

    Empresas: Meliá Hotels International Qual será sua missão?O Guest Experience é o responsável pelo departamento de qualidade do hotel, assegurando o cumprimento das normas de produto, serviço e imagem, para a máxima satisfação dos hóspedes e clientes, oferecendo sempre experiências únicas e personalizadas e comprometendo-se a alcançar a...

  • Podcast Assistant

    Há 5 dias


    Ituiutaba, Brasil Sofia Health Tempo inteiro

    About Sofia Health: Sofia Health is a fast-growing marketplace dedicated to connecting clients with wellness providers across various disciplines.Our mission is to make health and wellness services accessible and engaging for everyone.The Sofia Unfiltered podcast is our platform to highlight the journeys, insights, and expertise of health and wellness...


  • Ituiutaba, Brasil Dentsu World Services Brazil Tempo inteiro

    Somos uma empresa do grupo Dentsu, focada em tecnologia. Na DWS Brazil solucionamos complexos desafios de negócio através de inovação com o nosso time especializado em desenvolvimento e design, atendendo projetos provenientes de agências do grupo que estão localizadas em diversos países do mundo.Com equipes especializadas em transformação digital,...


  • Ituiutaba, Brasil Plaza Premium Group Tempo inteiro

    About the jobManager, Third-Party Lounges & Partnerships – Central & South AmericaPlaza Premium GroupGuarulhos – São PauloPlaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From...


  • Ituiutaba, Brasil Plaza Premium Group Brasil Tempo inteiro

    About the CompanyHello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.Our promise to you:-We will respect and value your...


  • Ituiutaba, Brasil Plaza Premium Group Brasil Tempo inteiro

    About the CompanyHello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.Our promise to you:-We will respect and value your...