
Customer Service Representative
1 semana atrás
About the job Customer Service Representative (Brazil) (Remote)Customer Support Representative (100% Remote)About the RoleYou'll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience.
This is a critical role during our self-serve launch and will require strong communication skills, comfort with ambiguity, and a startup-level work ethic.What You'll DoMonitor and respond to customer inquiries from shared Slack channels, support email, and ticketing systems (via Pylon or similar tools)Collaborate with AI support bots and escalate complex or sensitive cases for human reviewMaintain clear, empathetic, and efficient communication with users across various regionsHelp identify gaps in the knowledge base and contribute to internal documentationAssist with onboarding flows, including fielding first-time user questions and guiding new customers through the setupCoordinate with the core team during onboarding to learn processes before shifting into night coverageWhat We're Looking ForPrior experience working at a software companyStrong written English and the ability to communicate with clarity, empathy, and professionalismComfortable using tools like Slack, Intercom, Linear, Pylon, or similar ticketing/automation systemsExperience working with startup or fast-growth SaaS products is highly preferred
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Customer Service Representative
3 semanas atrás
Florianópolis, Santa Catarina, Brasil OperationsArmy Tempo inteiro**Customer Support Representative (Remote)**:**About the Role**Youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience. This is a critical role during our self-serve launch and will require strong...
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Florianópolis, Santa Catarina, Brasil beBeeCustomerService Tempo inteiro R$40.000 - R$60.000Customer Service Representative Job DescriptionWe are seeking a highly skilled customer service professional to join our team in the travel industry.This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and exceeding customer expectations.
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Customer Service Professional
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Florianópolis, Santa Catarina, Brasil beBeeCustomer Tempo inteiro R$40.000 - R$80.000Seeking an exceptional customer service professional to offer help and support to platform users.Key Responsibilities:Resolve product or service issues promptly and professionallyCommunicate effectively with customers and technical teamsCollaborate closely with stakeholders to deliver high-quality resultsQualifications:Excellent English language skills...
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Travel Industry Customer Support Professional
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Florianópolis, Santa Catarina, Brasil beBeeCustomerService Tempo inteiro R$45.000 - R$75.000We are seeking a highly motivated and dedicated professional to join our team in the travel industry as a Customer Representative. This role offers an exciting opportunity to provide exceptional support to clients throughout their journey.Key Responsibilities:Customer Service Specialist: Provide detailed, knowledgeable responses to client inquiries via...
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Customer Service Advocate
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Florianópolis, Santa Catarina, Brasil beBeeCustomerSupport Tempo inteiro R$60.000 - R$100.000Our ideal candidate will be an individual with excellent communication skills, a service-oriented mindset, and the ability to empathize with customers.Job DescriptionWe are seeking a dedicated professional to join our team as a Customer Care Specialist. In this role, you will play a vital part in providing top-notch support to platform users and potential...
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Florianópolis, Santa Catarina, Brasil beBeeSupport Tempo inteiro US$104.000 - US$130.878**Customer Care Specialist Job Opportunity**We're looking for a skilled and dedicated Customer Care Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive top-notch service.As a Customer Care Specialist, your main responsibilities will include:Providing assistance to customers via online...
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Business Development Representative
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Florianópolis, Santa Catarina, Brasil Infraspeak Tempo inteiro**Welcome to Infraspeak.**:Our mission is simple: to transform facilities management with a **collaborative platform** that unifies every part of FM operations into one cohesive system — **enabling every stakeholder to Work as One**.We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end...
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Sales Development Representative
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Florianópolis, Santa Catarina, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Sales Development Representative role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Sales Development Representative role at Canonical Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and...
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Business Development Representative
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Florianópolis, Santa Catarina, Brasil Infraspeak Tempo inteiroWelcome to Infraspeak. Our mission is simple: to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system — enabling every stakeholder to Work as One . We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration...
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Sales Development Representative
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Florianópolis, Santa Catarina, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Sales Development Representative (Spanish & Portuguese Speaker) role at Canonical 1 day ago Be among the first 25 applicants Join to apply for the Sales Development Representative (Spanish & Portuguese Speaker) role at Canonical Get AI-powered advice on this job and more exclusive features....