Customer Support Specialist English(Everhelp)

1 semana atrás


Ituiutaba, Brasil Genesis Tech Tempo inteiro

Genesis is an international IT company offering a full range of services. With over 1,500 team members across five countries, we develop products used by more than 200 million unique users each month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes more than 15 companies and an investment fund. EverHelp is a company within the Genesis ecosystem. We are a team of professionals growing an outsourced customer support service for clients around the world. Although the project started in ****, we've already grown by 82% over the last year. All of our employees are currently safe, all jobs have been retained, and we continue to strengthen our team while maintaining a retention rate of at least 90%. The role We're looking for a Customer Support Specialist with strong English skills (C1) for a full-time remote role. Our client is a fashion e-commerce brand (clothing & accessories) targeting the U.S. market, based in Dubai. This is an outsourced cooperation model. Schedule 5 working days per week, rotating days off Shifts between 08:*****:00 CAT Responsibilities Communicating with customers via chat, email, and calls Handling order-related inquiries, returns, and delivery issues Making cold calls to customers who left negative feedback Daily reporting on tasks, creating and managing invoices Maintaining CRM records (Zoho) Following internal KPIs and quality standards What we're looking for 1 year of customer support or related experience (e.g. e-commerce, Instagram shop management, B2B) English at C1 level or higher Experience with Zoho or similar CRM is a plus Responsible, detail-oriented, and organized What we offer 20 paid day-offs Access to internal education and knowledge bases Fully remote work format



  • Ituiutaba, Brasil Genesis Tech Tempo inteiro

    Genesis is an international IT company offering a full range of services.With over 1,500 team members across five countries, we develop products used by more than 200 million unique users each month.We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe.Our ecosystem includes more than 15 companies and an investment...

  • Su - It Support Specialist

    2 semanas atrás


    Ituiutaba, Brasil Somewhere Tempo inteiro

    Role DescriptionThis is a full-time remote role for an IT Support Specialist at a growing US based company.The IT Support Specialist will be the first point of contact for our clients and team members, helping them resolve technical issues and ensuring smooth operations of IT systems.You will handle troubleshooting, system maintenance, and provide assistance...


  • Ituiutaba, Brasil Gamdom Tempo inteiro

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support.If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...


  • Ituiutaba, Brasil Bebeecustomersupport Tempo inteiro

    As a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service.Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues.You will act as a trusted technical advisor, collaborating closely with internal teams to diagnose,...

  • Customer Support Agent

    2 semanas atrás


    Ituiutaba, Brasil Cyncly Tempo inteiro

    DescriptionRole: Customer Support AgentBU: Windows, Doors & GlassDepartment: Customer Experience Location: Lisbon (Hybrid)Full Time - Permanent - Monday to Friday: 8:30 AM – 5:00 PM Eastern ? this corresponds to 1:30 PM – 10:00 PM Lisbon timeAbout Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+...


  • Ituiutaba, Brasil Bebeesupport Tempo inteiro

    Healthcare Support SpecialistAs a HealthCare Support Specialist, you will play a pivotal role in supporting a rapidly expanding men's health clinic.This esteemed organization helps individuals overcome low testosterone and weight challenges to reclaim their overall well-being.Pursue outbound dialing of warm intent qualified prospects to facilitate...


  • Ituiutaba, Brasil Loqus Business Intelligence Tempo inteiro

    Location: Remote At Loqus, we believe in innovation, collaboration, personal growth and having fun.We offer competitive salary packages, flexible hours and various working arrangements (fully remote, hybrid, etc.), all within an inspiring and fast-paced environment that maintains a family-oriented approach to work and life.Join us in shaping the future of...

  • Support Specialist

    2 semanas atrás


    Ituiutaba, Brasil Mize Tempo inteiro

    Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India.Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually.As a pioneer in the field, we are committed to delivering real financial...

  • Operational Specialist

    Há 13 horas


    Ituiutaba, Brasil Metrobi Tempo inteiro

    What is Metrobi?Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. About the role As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.Requirements Proficiency in English Being able to work based on the...

  • Customer Support Efficiency

    2 semanas atrás


    Ituiutaba, Brasil Superbet Tempo inteiro

    It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world.As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.Job Summary:Superbet is looking...