Talent Operations Specialist

About the RoleThis is a dynamic position responsible for overseeing all aspects of candidate experience within our organization.Job DescriptionThe ideal candidate will have a proven track record of managing complex operations, ensuring seamless communication with internal stakeholders and candidates, and identifying opportunities for process improvements.Key responsibilities include: Operational Execution: Manage candidate-related operational steps, including scheduling interviews, conducting non-technical interviews, coordinating availability, negotiating rates, and ensuring smooth onboarding transitions.Stakeholder Communication: Provide clear, timely updates and handoffs through shared documents, chat channels, and meetings while keeping candidates informed, engaged, and aware of next steps and feedback throughout the process.Data Analysis & Reporting: Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Process Optimization: Continuously evaluate and refine workflows to improve scalability and candidate experience, develop and document standard operating procedures (SOPs), and implement automation solutions to enhance efficiency.Bandwidth & Pipeline Management: Manage large candidate pipelines daily by effectively prioritizing tasks, coordinating with stakeholders, and maintaining consistent productivity and quality under high-volume conditions.Organization & Documentation: Maintain structured, accurate, and up-to-date spreadsheets, trackers, and operational documentation to ensure data integrity and transparency across all processes.Compliance & Risk Management: Adhere to company policies, process playbooks, and quality standards, while supporting audits and reporting efforts to ensure full compliance with organizational and industry regulations.Adaptability & Collaboration: Operate effectively in dynamic, fast-paced environments by switching contexts seamlessly, collaborating across global time zones, and maintaining accountability and clear communication to meet deadlines.Required Skills and Qualifications Education: Bachelor's degree in Business Administration, Data Analytics, Engineering, Human Resources or a related field.Experience: 3–6 years at Operations within digital business, or Talent Operations, People Operations, Recruiting Operations, at a fast-paced, data-driven environment.Analytical Skills: Strong proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards); ability to manage databases and process them into reports and insights.Communication: Excellent written and verbal communication skills (English), with the ability to convey complex information clearly to both candidates and internal stakeholders.Organization & Prioritization: Proven ability to manage multiple tasks, stakeholders, and competing priorities while maintaining high attention to detail.Process Orientation: Demonstrated ability to identify inefficiencies, document workflows, and implement process improvements or automation initiatives.Stakeholder Management: Skilled at partnering with recruiters, hiring managers, and cross-functional teams to deliver timely and accurate operational support.Adaptability: Comfortable working across global time zones, shifting priorities, and high-volume pipelines in a dynamic, scaling environment.Benefits Ambitious work culture Awesome colleagues Competitive compensation Flexible working hoursOthersWe value collaboration, innovation, and adaptability.If you are passionate about delivering exceptional candidate experiences and thrive in a fast-paced environment, we encourage you to apply.Key Skill Keyword: OperationalExpertise