Support Specialist

Há 13 horas


Estância Velha, Brasil Velozient Tempo inteiro

We are looking for a part-time, remote Support Specialist to evaluate system alerts and initiate deployment of a service technician when necessary.You will work 5 to 10 hours per week performing alert support duties during evenings, weekends, and U.S. holidays.Our U.S. client's software helps heating, ventilation, and air conditioning (HVAC) contractors capture more customers, convert them into service members, and retain them for life.Homeowners gain an enhanced service experience and ultimately greater peace of mind on the reliability for one of the most expensive assets in a home.Backed by premier venture capital firms, our client's software platform allows contractors to monitor, manage, and optimize their maintenance memberships through advanced sensors, AI-driven diagnostics, and proactive alerts.ResponsibilitiesMonitor and triage system alerts determining the necessity of dispatching a service technicianPerform duties during off hours including evenings, weekends, and U.S. holidaysDocument alert resolution in trouble ticketing system Required ExperienceExcellent written and verbal English communication skillsAbility to evaluate data inputs based on an established diagnostic processStrong attention to detail and tracking record for reliability and diligenceTrustworthy, team-oriented, and transparentPreferred ExperienceExperience with trouble ticketing systemsAdditional InformationKnowing your ideas are heard and matter, think bigYou get to own your job and be recognized for your contributionsWork with smart and creative peopleMaking mistakes is human.Let's learn from them.Be transparentWe recognize you as an individual no presumptions or judgment.Be the extraordinary youStart: ASAPAbout VelozientWe are a privately held, nearshore software development company providing outsourced development resources to North American companies.Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experiences building software, and excel in a fast-paced, dynamic team environment.We are focused on providing world-class remote resources to work as valued client team members.If this type of opportunity excites you, then consider joining our team



  • estância velha, Brasil Fabri Holdings Tempo inteiro

    GoHigh Level Specialist Company: OutfitMD Department: Operations / Technology Reports To: CEO & Leadership Team Role Overview The GoHigh Level Specialist is responsible for owning, managing, and optimizing the entire backend technology and automation infrastructure for OutfitMD. This role serves as the internal technical authority for CRM systems, workflows,...


  • estância velha, Brasil Virtual Latinos Tempo inteiro

    Join the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job...


  • estância velha, Brasil Smarter Contact Tempo inteiro

    We’re expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data...


  • Estância Velha, Brasil Sofia Health Tempo inteiro

    Content Operations Specialist Sofia Health • Estância Velha, Rio Grande do Sul, Brazil Descrição da vaga Must Apply Online. Use Form below. Sofia Health is a U.S.-based wellness technology company and two-sided marketplace connecting people to trusted health and wellness professionals. We support 1,000+ providers with tools for visibility, scheduling,...


  • estância velha, Brasil Vista Applied Solutions Group Inc Tempo inteiro

    Title: DocuSign CLM Consultant Length of Assignment (LOA): 12 months Location: Remote Role Overview We are seeking a DocuSign CLM Consultant to support sales and procurement digital transformation initiatives. This role will focus on new project implementations and enhancements, as well as ongoing support, troubleshooting, and resolution of ServiceNow...

  • Virtual Assistant

    Há 5 horas


    estância velha, Brasil Chosan Tempo inteiro

    Hourly Role | Remote | PST Hours Chosan is hiring a Virtual Operations Specialist (VOS) to support our fast growing luxury housing and lifestyle platform. This role sits at the center of day to day operations and leasing and is ideal for someone who is organized, responsive, and comfortable handling multiple workflows at once. Role Overview The VOS supports...


  • Vila Velha, Brasil Okendo Tempo inteiro

    Technical Support Specialist (Based in Brazil)As a Technical Support Specialist at Okendo, you will play a crucial role in ensuring the seamless integration and ongoing support of our platform for Shopify brands.The role involves completing onboarding tasks for merchants, requiring front-end development on Shopify storefronts using HTML/Liquid, CSS, and...

  • Accounting Specialist

    Há 5 horas


    estância velha, Brasil Vintti Tempo inteiro

    Location: Remote (LATAM) Salary Range: $1,800 – $2,500 USD/month, Role Overview We’re looking for a proactive and detail-driven Controller to lead accounting operations across our client base. At our company we serve some of the most exciting names in tech and fintech, and your role will be key to making sure the numbers stay clean, clear, and compliant....


  • estância velha, Brasil Kronia Technologies Tempo inteiro

    Remote - Latin America Multiple roles | Enterprise Workday environments About the Opportunities At Kronia® , we’re expanding our Workday practice and are currently opening two Workday-focused roles within enterprise environments: Workday Integration Developer Workday Security & Integration Specialist Both roles work closely with HR, Finance, and IT teams...


  • estância velha, Brasil Velaro Network Tempo inteiro

    Responsibilities: Execute and maintain operational workflows for cross-border payments (including fiat and stablecoin transactions) and VASP activities. Monitor transaction costs, identify inefficiencies, and propose improvements to enhance operational performance. Manage daily financial operations, including accounts payable/receivable, cash flow tracking,...