It Support Technician, São Paulo, Sp

Há 5 dias

São Paulo, São Paulo, Brasil Foxys Computing Services Tempo inteiro

The position of **Deskside Technician**- End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.
**Essential duties for the position include, but are not limited to the following**:
- Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Resolve incidents and problems associated with EUC equipment
- Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
- Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
- Provide repair and maintenance for mobile devices
- Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
- Provide software break/fix services and replacement of non-warranty assets for end-users
- Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
- Provide warranty and break/fix support for networked printers and scanners
- Configure and support end-users on mobile computing platforms
- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc
- Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies
- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
- Utilize problem management database and systems to track and report on customer calls and requests.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate
**Requirements**:
- Sound knowledge of imaging tools
- Sound knowledge of data backup and recovery tools
- Installing, upgrading, and migrating to Windows
- Deploying Windows in large enterprises
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management.
Tipo de vaga: Intermitente (freelance)
Pagamento: R$100,00 por dia
Escolaridade:
- Ensino Superior completo (preferencial)
Idioma:
- Inglês (obrigatório)

  • It Support Technician

    Há 5 dias

    São Paulo, São Paulo, Brasil Booking Holdings, Inc. Tempo inteiro

    N.B.This role does not come with relocation assistance , therefore candidates must be currently based in the São Paulo in order to be considered.Please submit your CV in English (please note: English language skills are essential)About UsAt , we want to empower everyone to experience the world.Through our products, partners, and people is how we do...

  • It Support Technician

    Há 5 dias

    São Paulo, São Paulo, Brasil Covestic Inc Tempo inteiro

    Milestone Technologies is seeking a skilled and customer-focused IT Support Technician to provide onsite technical support at our corporate location in Brazil.This role is vital in ensuring seamless day-to-day IT operations while delivering responsive and high-quality support to internal end users.Key Responsibilities:Coordinate the shipment and receipt of...

  • Support Technician

    Há 5 dias

    São Paulo, São Paulo, Brasil Iron Systems Tempo inteiro

    Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems.For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support...

  • Service Technician

    Há 5 dias

    São Paulo, São Paulo, Brasil Smiths Group Tempo inteiro

    Location: Latin America, Brazil, Sao Paulo- Ref: JOHNCRANELATAM00814- Division: John Crane- Job Function: After Sales Service RepairSERVICE TECHNICIAN (TECHNICIAN II FIELD SERVICE/SUPPORT)SERVICE TECHNICIAN (TECHNICIAN II FIELD SERVICE/SUPPORT)

  • Junior IT Support Technician

    Há 5 dias

    São Paulo, São Paulo, Brasil Sinch Tempo inteiro R$3.000 - R$5.000 por ano

    At Sinch, we are at the forefront of mobile engagement technology, connecting businesses with their customers in innovative ways. We are currently looking for a Junior IT Support Technician (Affirmative for PwD) to join our dynamic Global IT support team. In this role, you will gain hands-on experience while providing essential support to our internal teams....

  • It Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil Milestone Technologies, Inc. Tempo inteiro

    Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...

  • IT Technician

    3 semanas atrás

    São Paulo, São Paulo, Brasil Milestone Technologies, Inc. Tempo inteiro

    Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • IT Onsite Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil D-ploy Tempo inteiro

    D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...

  • It Support Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil Zonberation Group Tempo inteiro

    About the CompanyFounded in 2006,Zonberation Groupis a leading global employment outsourcing partner specializing in talent acquisition, operational efficiency, and compliance solutions.We empower businesses to scale seamlessly by providing high-quality staffing, cost optimization, and streamlined hiring processes worldwide.With operations acrossAPAC, EMEA,...

  • Robotics Support Technician

    4 semanas atrás

    São Paulo, São Paulo, Brasil Cobalt Robotics Tempo inteiro

    **Robotics Support Technician****In-depth job description**(Reserve Engineer Technician)If you are a detail-oriented person, like to dive deep into technical issues, and genuinely like working with people Nationwide/worldwide, I would like to hear from you and personally meet you to discuss more about this opportunity.As a Reserve Engineer Technician your...