Sales Operations Specialist

Sales Operations Specialist: Harrison, OH (JOB ID: ****).Cincinnati Incorporatedis a privately owned industrial machine manufacturer that has been a staple in the fabrication industry since the late ****s.We pride ourselves on a hard day's work and quality.Our employees have shaped the reputation and culture at CI with their uncompromising integrity, focus, and innovation.The icing on the cake: we offer a competitive and comprehensive benefits package.Are you ready for your career at CI?Position Summary and PurposeWe are seeking a detail-oriented and proactive Sales Operations Specialist to join our growing sales team.In this critical role, you will act as the operational backbone of the sales organization, ensuring smooth day-to-day processes, accurate reporting, and an exceptional customer experience.You will collaborate closely with sales representatives, sales leadership, and cross-functional teams to drive efficiency and revenue growth.Duties and ResponsibilitiesSupport the daily sales process by managing deal progression, updating opportunities, and ensuring data accuracy in the CRM systemAssist with quote and proposal preparation, order processing, and contract coordination as neededCreate, maintain, and distribute regular and ad-hoc sales reports and dashboards for executive management and regional leadershipCoordinate sales opportunities from lead qualification through close, including routing leads, assigning accounts, and tracking pipeline healthSchedule and confirm customer showroom visits, demos, and appointments; serve as the primary point of contact for visit logistics and preparationAnswer inbound sales calls and inquiries, providing professional support and routing to the appropriate team member when neededTroubleshoot CRM issues for the sales team and elevate complex technical problems to ITEnsure the sales teams maintain accurate customer and opportunity records, ensuring compliance with internal data standardsIdentify process bottlenecks and recommend improvements to increase sales team productivitySupport sales forecasting activities and territory managementEducation and ExperienceBachelor's degree in Business, Marketing, or a related field2+ years of experience in sales operations, sales support, inside sales, or a related administrative roleStrong proficiency with CRM systems such as HubspotREQUIREDAdvanced skills in Microsoft Google Sheets / Excel (pivot tables, VLOOKUPs, charts, dashboards)Excellent written and verbal communication skills with a customer-first mindsetExceptional organizational skills and ability to manage multiple priorities in a fast-paced environmentHigh attention to detail and commitment to data accuracyProven ability to collaborate cross-functionally and build positive relationships with sales reps and leadershipExperience creating executive-level reports and presentationsPREFERREDExperience in industrial manufacturingFamiliarity with sales enablement tools (e.g., LinkedIn Sales Navigator, Outreach)Basic knowledge of SQL or BI tools (Tableau, Power BI) is a bonusAbility to build trusted relationships with field technicians and service managersPhysical Demands and Work EnvironmentThis is an office position.The employee may be required to lift, move or carry up to 25 pounds occasionally.Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.EOE including Vets/DisabledThis role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment.You must be a U.S. Citizen, U.S. National, or recent lawful permanent resident to apply.Some more amazing benefits offered by Cincinnati Incorporated#J-*****-Ljbffr