Customer Support Consultant, Crypto
1 semana atrás
Overview(Chinese and English) Customer Support Consultant, crypto (remote)SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences.
Send your CV in English, pointing out your outstanding skills
Visit our website: you will doProvide exceptional customer support via chats and emailsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers\' sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client\'s products and servicesCommunicate with developers and other departments of various IT companiesWhat you need to succeed in this roleNative Chinese and English upper intermediate (B2 level)At least 6 months of experience in a customer support roleExperience with live chats and emailsPersonal or professional experience in cryptoAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Nice to haveExperience with CRM systemsExperience with Salesforce or ZendeskBenefits and perksFlexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentEmployment detailsSeniority level: AssociateEmployment type: ContractJob function: Customer ServiceIndustries: IT Services and IT ConsultingEqual opportunityDISCLAIMER We are a multinational company with unbiased views.
The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
#J-18808-Ljbffr
-
Customer Support Consultant, crypto
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiroOverview (Chinese and English) Customer Support Consultant, crypto (remote) Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let\'s...
-
Customer Support Consultant, crypto
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiroOverview (Chinese and English) Customer Support Consultant, crypto (remote) SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium...
-
Customer Support Consultant, Crypto
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Supportyourapp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...
-
Technical Support Specialist
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCryptoSupport Tempo inteiro US$30.000 - US$45.000Job TitleWe are seeking a skilled professional to join our support-as-a-service team. Our company provides secure technical, customer support and CX services for tech companies around the globe.Key Responsibilities:Deliver exceptional customer service via chats and emailsDevelop long-lasting relationships with customersMeet performance targetsStay up-to-date...
-
Technical Support Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiroOverview (Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely) Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. What...
-
Technical Support Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiroOverview(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you...
-
Technical Support Consultant
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiroOverview(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you...
-
Support Engineer/Consultant
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Eka Software Solution Tempo inteiroAbout Quoreka: Quoreka is a trusted partner in global markets, serving companies from major banks and brokers to trading houses, processors, producers, and fabricators for more than 40 years. At Quoreka, success is built upon expertise, relationships, and the ability to solve the challenges of tomorrow. Our people, technology, and customer-centric approach...
-
Product Support Consultant
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por anoPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Tempo inteiro US$3.000 - US$60.000 por anoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support and Pre-Sales Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
