Transportation Specialist
Há 2 dias
OverviewTOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU.
It ensures timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from FCs to carrier hubs.
In case of exceptions, TOC resolves issues and keeps stakeholders informed.
TOC also analyzes network data to understand trends and proposes process changes to streamline operations, including automating processes where appropriate.
TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and delivering on-time customer service.Purview of a Trans Ops Specialist: a Trans Ops Specialist at TOC facilitates flow of information between stakeholders (trans carriers, hubs, warehouses) and resolves issues that impact customer experience and business continuity.
The role covers two verticals – Inbound and Outbound operations.Inbound Operations focuses on Vendor/Carrier/FC relationships, ensuring freight is picked up on time and delivered to the FC as per the appointment.
Outbound Operations focuses on FC/Carrier/Carrier Hub relationships, ensuring the truck leaves the FC and delivers customer orders as promised.
The specialist addresses issues that may occur during the lifecycle of freight from pickup to delivery (Inbound) and from the FC to customer premises (Outbound).
The Trans Ops Specialist provides timely resolution by researching internal tools and making real-time decisions.
The ideal candidate should understand requirements, analyze data to notice trends, and drive Customer Experience without compromising on time.
The candidate should have a basic understanding of Logistics and communicate clearly in writing and speech.
They should ideate process improvements and drive them to conclusion.ResponsibilitiesCommunication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
Ability to pull data from multiple databases (using Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis as needed.Develop and/or understand performance metrics to drive business results.Ability to scope out business and functional requirements for Amazon technology teams that create and enhance the software systems used by TOC.Quickly understand the business impact of trends and make data-driven decisions.Escalate problems or data variances to relevant owners and teams and follow through on resolutions to ensure delivery.Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.Excellent verbal and written communication to create narratives outlining weekly findings and variances to goals and present these findings in review forums.Provide real-time customer experience support by working in a 24×7 operating environment.QualificationsExperience with Excel.Experience with SQL.Ability to pull data and perform analysis; comfort with data management systems is a plus.NotesOur inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation during the application and hiring process, including support for the interview or onboarding, please contact Recruiting for accommodations.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
#J-18808-Ljbffr
-
IT Specialist
3 semanas atrás
Contagem, Minas Gerais, Brasil RHI Magnesita Tempo inteiro**IT Specialist SAP LE-TRANSPORTATION****(**ECC & S4/Hana**)****Contagem-MG****Role Description**- Responsible for understanding the process requirements defined by Global Process Experts (GPE´s) and business area, designing the conceptual software implementation solution within Software Development department.- Support GPE's and Business area on...
-
Materials Acquisition Specialist
2 semanas atrás
Contagem, Minas Gerais, Brasil beBeeAcquisition Tempo inteiro R$17.982 - R$47.999Job Title:Materials Acquisition SpecialistWe are seeking a skilled Materials Acquisition Specialist to join our team. This role involves analyzing and interpreting data to inform purchasing decisions for materials, ensuring timely procurement of necessary resources.Key Responsibilities: Procure materials in a timely manner, leveraging analytical skills to...
-
IT Process Specialist
Há 7 dias
Contagem, Brasil RHI Magnesita Tempo inteiroIT Process Specialist (Sales & Distribution) Join to apply for the IT Process Specialist (Sales & Distribution) role at RHI Magnesita IT Process Specialist (Sales & Distribution) Join to apply for the IT Process Specialist (Sales & Distribution) role at RHI Magnesita IT Process Specialist – Sales & Distribution Are you ready for new challenges in an...
-
IT Process Specialist
2 semanas atrás
Contagem, Brasil RHI Magnesita Tempo inteiro**IT Process Specialist - Sales & Distribution** **The location of the role is in: Contagem-MG** **About the job** Your passion lies in analyzing, improving, and governing Sales and Distribution support processes. Technical focus Interested to learn more and take over responsibility in cross functional module Transportation (Oracle TMS). Participating in...
-
Technology Services Delivery Specialist
Há 4 dias
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Technology Services Delivery Specialist
Há 2 dias
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Technology Services Delivery Specialist
Há 2 horas
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Technology Services Delivery Specialist
Há 2 dias
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Digital Innovation Specialist
2 semanas atrás
Contagem, Minas Gerais, Brasil beBeeDeveloper Tempo inteiro R$35.000 - R$65.000Unlock Your Career PotentialWe are a leading global provider of cutting-edge solutions and value-added services for the transportation industry.About Our OrganizationOur mission is to create innovative transportation solutions that move and improve the world. We have approximately 27,000 employees in facilities throughout the globe.Opportunities for GrowthA...
-
Leading Engine Controls Specialist
1 semana atrás
Contagem, Minas Gerais, Brasil beBeeEngineer Tempo inteiro US$150.000 - US$200.000Job DescriptionWe are seeking a talented and experienced professional to lead the design and development of innovative engine control systems for locomotives. The successful candidate will be responsible for defining system-level requirements, preparing test plans, and performing system validation.Required Skills and QualificationsBachelor's degree in...
