Operations Talent Manager

Job DescriptionAs a key member of our team, you will be responsible for executing operational steps involved in the talent selection process.This includes scheduling interviews, communicating with candidates, and ensuring smooth onboarding transitions.Key ResponsibilitiesOperational Execution: Manage candidate-related operational steps including communication, scheduling interviews, conducting non-technical interviews, coordinating availability, negotiating rates, and ensuring smooth onboarding transitions.Stakeholder Communication: Provide timely updates and handoffs through shared documents, chat channels, and meetings while keeping candidates informed and aware of next steps and feedback throughout the process.Data Analysis & Reporting: Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Process Optimization: Continuously evaluate and refine workflows to improve scalability and candidate experience, develop and document standard operating procedures (SOPs), and implement automation solutions to enhance efficiency.Bandwidth & Pipeline Management: Manage large candidate pipelines daily by effectively prioritizing tasks, coordinating with stakeholders, and maintaining consistent productivity and quality under high-volume conditions.Organization & Documentation: Maintain structured, accurate, and up-to-date spreadsheets, trackers, and operational documentation to ensure data integrity and transparency across all processes.Compliance & Risk Management: Adhere to organizational policies, process playbooks, and quality standards, while supporting audits and reporting efforts to ensure full compliance with industry regulations.QualificationsEducation: Bachelor's degree in Business Administration, Data Analytics, Engineering, Human Resources, or a related field.Experience: 3–6 years at Operations within digital business, or Talent Operations, People Operations, Recruiting Operations, at a fast-paced, data-driven environment.Analytical Skills: Strong proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards); ability to manage databases and process them into reports and insights.Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly to both candidates and internal stakeholders.Organization & Prioritization: Proven ability to manage multiple tasks, stakeholders, and competing priorities while maintaining high attention to detail.Process Orientation: Demonstrated ability to identify inefficiencies, document workflows, and implement process improvements or automation initiatives.Stakeholder Management: Skilled at partnering with recruiters, hiring managers, and cross-functional teams to deliver timely and accurate operational support.Adaptability: Comfortable working across global time zones, shifting priorities, and high-volume pipelines in a dynamic, scaling environment.BenefitsAmazing work culture (Super collaborative & supportive work environment)Awesome colleagues (Surround yourself with top talent from global companies)Competitive compensationFlexible working hours