Production Support Analyst
Há 7 horas
Role Overview:We are looking for aFixed Income & Rates Technology Specialistto work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms.This role combinesProduction Support,QA Testing, andL2 Engineering, offering strong exposure to Front Office environments and complex Fixed Income products.You will primarily support platforms duringLATAM trading hours, while also contributing to testing, engineering, and platform enhancements outside peak support windows.What You'll Be Doing:??Production Support (Front Office Focus)Provide hands-on support for Fixed Income trading activities, includingBonds, Swaps, and Inflation-linked instruments.Act as the primary point of contact for traders and business users, owning incidents from triage to resolution.Perform rapid impact analysis during live trading and drive effective workarounds to keep trading running.Investigate root causes across the full trade lifecycle (capture ? booking ? settlement).Contribute to problem management, reducing recurring incidents through long-term fixes.Maintain clear documentation to strengthen the knowledge base.??QA Testing & L2 EngineeringExecutefunctional, non-functional, regression, integration, and E2E testingfor Fixed Income platforms.Design and manage test cases based on real trading scenarios and edge cases.Identify, track, and follow up on defects usingJira, working closely with development teams.Support application delivery across the full lifecycle, from testing to production readiness.Depending on your background, contribute to:Minor enhancements and bug fixes.Monitoring and alerting solutions to proactively detect system issues.What We're Looking For:?Front Office Support & Problem SolvingStrong experience supporting trading desks in time-critical environments.Ability to communicate clearly with traders under pressure, translating technical issues into business terms.Confident incident ownership and prioritization during live markets.?Financial Markets KnowledgeSolid understanding ofFixed Income products: Bonds, Swaps, Futures, Credit, Govies, Inflation-linked instruments.Familiarity withOTC and eTrading workflows.Understanding of market data, pricing, and risk analytics (PnL, sensitivities).?Testing & Validation ExpertisePre-market system and market data validation.Trade testing with P&L and risk verification.Regression testing and UAT coordination with trading desks.?Tools & Technical Awareness (Nice to Have)Jiraand test management tools (e.G. Xray).Basic scripting (SQL, Bash, PowerShell) for data and log analysis.Exposure toPython, Java, or JavaScript(reading code, understanding stack traces).Log analysis using tools likeKibana.Understanding of:Cloud platforms (AWS: Lambda, S3, EFS).Microservices and REST APIs.Messaging systems (Kafka, MQ, SNS/SQS).Relational and NoSQL databases.?Bonus (Not Mandatory)Monitoring tools (Splunk, CloudWatch, Grafana, Dynatrace).CI/CD pipelines.Caching technologies (Redis, Memcached).What We Offer:Work onadvanced, cloud-native trading platforms.Daily collaboration withglobal traders, quants, and engineering teams.Strong learning curve withtraining and career development opportunities.Hybrid and flexible work environment.Working hours: Standard business hours (GMT-6) with on-call rotation for critical production support.
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Production Support Analyst
Há 4 dias
São Paulo, Brasil LinkedIn Tempo inteiroRole Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support, QA Testing, and L2 Engineering, with primary focus on live trading support and secondary involvement in testing and engineering activities. Location:...
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Production Support Analyst
Há 6 horas
São Paulo, Brasil Emagine Tempo inteiroRole Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6) .The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities.Location:...
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Production Support Analyst
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São Paulo, Brasil emagine Tempo inteiroRole SummaryThe role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6) . The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities.Location:...
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Production support analyst
9 minutos atrás
São Paulo, Brasil Emagine Tempo inteiroRole Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6) . The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities. Location:...
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Production Support Analyst
8 minutos atrás
São Paulo, Brasil emagine Tempo inteiroRole Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities. Location:...
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Production Support Analyst
8 minutos atrás
São Paulo, Brasil emagine Tempo inteiroRole Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities. Location:...
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São Paulo, Brasil BairesDev Tempo inteiroOverview Production Support Analyst - Remote Work at BairesDev. We are looking for a Production Support Analyst to provide help and guidance to users with their ERP and internally developed tool requests by following pre-established procedures, improving existing processes, and ensuring compliance through effective auditing. What You'll Do Ensure all client...
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Production Support Analyst
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São Paulo, Brasil Bairesdev Tempo inteiroProduction Support Analyst - Remote Work BairesDev® has been leading technology projects for over 15 years, delivering cutting‑edge solutions to giants like Google and innovative startups. Our diverse 4,000+ remote team consists of the world’s top 1% of tech talent, driving significant impact worldwide. We are looking for a Production Support Analyst to...
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Production Support Analyst
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São Paulo, Brasil emagine - Portugal Tempo inteiroRole Overview: We are looking for a Fixed Income & Rates Technology Specialist to work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms. This role combines Production Support, QA Testing, and L2 Engineering, offering...
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Production Support Analyst
1 semana atrás
São Paulo, Brasil emagine - Portugal Tempo inteiroRole Overview: We are looking for a Fixed Income & Rates Technology Specialist to work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms. This role combines Production Support, QA Testing, and L2 Engineering, offering...
