Production Support Analyst

3 semanas atrás


São Paulo, Brasil Bairesdev Tempo inteiro

Production Support Analyst - Remote Work BairesDev® has been leading technology projects for over 15 years, delivering cutting‑edge solutions to giants like Google and innovative startups. Our diverse 4,000+ remote team consists of the world’s top 1% of tech talent, driving significant impact worldwide. We are looking for a Production Support Analyst to provide help and guidance to users with ERP and internally developed tool requests, following pre‑established procedures, improving existing processes, and ensuring compliance through effective auditing. What You’ll Do: Ensure all client requests are acknowledged and addressed promptly, maintaining a high level of responsiveness. Support the implementation of new audit frameworks and best practices to improve process efficiency. Conduct business audits to assess compliance, identify gaps, and recommend enhancements. Interact with users to gain a better understanding of their requests, communicate any obstacles, and keep them updated about their requests. Solve simple and minor configuration issues. What we are looking for: 2‑3 years of experience in tech support or similar roles. 1+ year of experience in an administrative, operations, compliance, or process‑related role. 1+ year of customer‑facing experience with internal clients. Advanced proficiency in English. How we make your work (and your life) easier: 100% remote work (from anywhere). Excellent compensation in USD or local currency if preferred. Hardware and software setup for working from home. Flexible hours: create your own schedule. Paid parental leave, vacations, and national holidays. Innovative and multicultural work environment with collaboration and learning from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Seniority level: Entry levelEmployment type: Full‑timeJob function: Information Technology, IT Services and IT Consulting #J-18808-Ljbffr



  • São Paulo, Brasil LinkedIn Tempo inteiro

    Role Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support, QA Testing, and L2 Engineering, with primary focus on live trading support and secondary involvement in testing and engineering activities. Location:...

  • Production Support Analyst

    46 minutos atrás


    São Paulo, Brasil Emagine Tempo inteiro

    Role Summary The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6) .The position combines Production Support , QA Testing , and L2 Engineering , with primary focus on live trading support and secondary involvement in testing and engineering activities.Location:...

  • Production Support Analyst

    3 semanas atrás


    São Paulo, Brasil BairesDev Tempo inteiro

    Overview Production Support Analyst - Remote Work at BairesDev. We are looking for a Production Support Analyst to provide help and guidance to users with their ERP and internally developed tool requests by following pre-established procedures, improving existing processes, and ensuring compliance through effective auditing. What You'll Do Ensure all client...


  • São Paulo, Brasil emagine - Portugal Tempo inteiro

    Role Overview: We are looking for a Fixed Income & Rates Technology Specialist to work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms. This role combines Production Support, QA Testing, and L2 Engineering, offering...

  • Production Support Analyst

    45 minutos atrás


    São Paulo, Brasil Emagine Tempo inteiro

    Role SummaryThe role is aFixed Income & Rates Technology Specialistsupportingmission-critical front-office trading platformsduringLATAM trading hours (GMT-6).The position combinesProduction Support,QA Testing, andL2 Engineering, with primary focus on live trading support and secondary involvement in testing and engineering activities.Location: São Paulo,...

  • Production Support Analyst

    1 semana atrás


    São Paulo, Brasil emagine - Portugal Tempo inteiro

    Role Overview: We are looking for a Fixed Income & Rates Technology Specialist to work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms. This role combines Production Support, QA Testing, and L2 Engineering, offering...


  • São Paulo, Brasil Emagine - Portugal Tempo inteiro

    Role Overview:We are looking for aFixed Income & Rates Technology Specialistto work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms.This role combinesProduction Support,QA Testing, andL2 Engineering, offering strong...


  • São Paulo, Brasil Emagine - Portugal Tempo inteiro

    Role Overview:We are looking for aFixed Income & Rates Technology Specialistto work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms.This role combinesProduction Support,QA Testing, andL2 Engineering, offering strong...


  • São Paulo, Brasil emagine Tempo inteiro

    Production Support Analyst – Fixed Income Join to apply for the Production Support Analyst – Fixed Income role at emagine . Overview The role involves close interaction with trading and business users, managing their requests, ensuring timely incident resolution, and providing deep functional and technical expertise across Fixed Income & Rates Technology...


  • São Paulo, Brasil Netvagas Tempo inteiro

    Local: Híbrido – 2x, Morumbi, São Paulo – SP A Avantti Tecnologia está em busca de um(a) Techno-Functional Analyst para atuar em suporte de produção (Production Support) em ambiente Workday.O(a) profissional será responsável por realizar análises de negócios e dados, levantamento e documentação de requisitos, desenho funcional, além de atuar...