Global Information Technology Manager

About Music AIMusic AI, the company behindMoises, is a fast-growing Series A startup with over60 million users in 190+ countries.NamedApple's iPad App of the Year in ****, Moises is redefining how people create, learn, and collaborate through music.We're aglobal teamof musicians, engineers, designers, and creators who believe technology shouldempower, not overwhelm, those at the heart of music.If you're excited about building the future of music, we'd love to hear from you.We have offices in Salt Lake City, Utah (US), and João Pessoa, Brazil (BR).For this role, we're looking for someone based in João Pessoa, Brazil, to join uson-site and support our global team.We're also open to supporting Brazilians with relocation for this position.Being close to our local hub is key to ensuring seamless operations and collaboration.Join us and work at the exciting intersection of Music and AI**About the Rol**e We're seeking a versatile and proactive Global IT Manager to own and lead our technology infrastructure and ensure seamless IT operations across a fast-scaling international company.This role blends hands-on technical expertise with strategic leadership and vendor management, supporting a distributed workforce in 8+ countries and overseeing more than 150 assets worldwide.Based in João Pessoa, you'll serve as the primary IT leader in the company — providing local support at our office while also driving global IT initiatives.From network stability and SaaS management to cybersecurity and compliance, you'll ensure that our technology empowers every team member to deliver at their bes**t.Key Responsibilit**iesGlobal Infrastructure & Hardware ManagementOwn IT infrastructure across local and remote operations.Install, configure, and maintain workstations, servers, and networks.Manage IT inventory: hardware, software licenses, and global assets.Track asset lifecycle from procurement to disposal.Troubleshoot and repair hardware and peripherals.Maintain AV equipment and facility automations.Lead IT projects for new offices and expansio**ns.Access Control & Security Leader**shipManage user access to systems, applications, and cloud platforms.Implement and maintain role-based access controls.Oversee onboarding/offboarding processes globally.Audit permissions, monitor logs, and ensure compliance.Drive cybersecurity best practices across the comp**any.Software & Application Manag**ementOversee SaaS subscriptions and global renewals.Coordinate updates, patches, and preventive maintenance.Troubleshoot technical issues both on-site and remotely.Maintain documentation, standards, and knowledge b**ases.Vendor & Partner Mana**gementResearch and evaluate global technology vendors and service providers.Negotiate contracts, SLAs, and manage renewals.Oversee vendor performance and relationships worl**dwide.Strategic IT P**lanningDevelop IT budgets and procurement strategies.Forecast hardware/software needs aligned with businessgrowth.Optimize inventory and reduce costs across countries.Drive global technology upgrades and infrastructure scaling.Align IT initiatives with company strategy and expansion**plans.Minimum Qualif**icationsBachelor's degree in Information Technology, Computer Science, or related field.5 years of experi ence in IT ma nagement or leadership roles.Strong knowledge of Windows, macOS, and Linux environments.Networking expertise (TCP/IP, routers, switches, cable management).Experience with asset management and inventorysystems.Proficiency with Google Workspace, Microsoft Office, antivirus, and backup solutions.FluentEnglish.Strong problem-solving mindset, attention to detail, and ability to work indepe**ndently.Preferred Quali**ficationsExper ience in startups or fast-scaling global env ironments.Familiarity with scripting (PowerShell, Bash).Vendor negotiation and contract management experience.Knowledge of access control and compliance s**tandards.What**You'll GetThe opportunity to be at the forefront of the convergenc e between technologyand music.Competitive Pay.Flexible PaidTime Off.Paid parental leave.Monthly Wellness Stipend.Access to learning and development opportunities.A dynamic, creative, and supportive work environment with a diverse team of talented professionals.