Operational Excellence Lead

2 semanas atrás


Curitiba, Brasil Bebeeexcellence Tempo inteiro

Operational Excellence LeadMaximize operational performance and drive strategic growth in a dynamic iGaming environment.Oversee day-to-day operations across multiple departments, ensuring seamless customer service, payments, and platform management.Develop and implement operational strategies, policies, and procedures to optimize efficiency and scalability.Monitor key performance indicators (KPIs) and metrics to identify areas for improvement and drive continuous optimization.Maintain compliance with local regulations and industry standards, ensuring a secure and transparent operational environment.Cultivate strong relationships with vendors and third-party service providers to drive mutual success.Lead cross-functional teams and foster a culture of excellence, innovation, and collaboration.Proactively identify and mitigate operational risks, ensuring business continuity and resilience.Coordinate with product and technology teams to enhance platform performance, user experience, and overall operational efficiency.Requirements:4 years of experience in iGaming operations management with a proven track record of scaling operations in fast-growing environments.Deep understanding of sports betting, casino operations, and online gaming platforms, with expertise in data-driven decision making.Strong analytical skills and ability to develop and implement data-driven strategies to drive business growth.Fluent in English and Portuguese, with excellent written and verbal communication skills.Bachelor's degree in Business Administration, Management, or related field.


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