Customer Success Manager
Há 4 horas
is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager , you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities.Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.Responsibilities: Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements: 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company ( must ).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.Experience in identifying upsell/cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must .A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join ?: Work with a dynamic and innovative team in a fast-growing SaaS startup Collaborate with industry-leading clients and gain exposure to cutting-edge technologies Enjoy the flexibility of remote work and a healthy work-life balance Competitive compensation package and opportunities for professional growth and development
-
Customer Success Manager
3 semanas atrás
Belo Horizonte, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
-
Senior Manager Of Customer Success
2 semanas atrás
Belo Horizonte, Brasil Cruzeiro Do Sul Educacional SA Tempo inteiroBuscamos um Sr Manager para a área de Customer Success, com o objetivo de garantir que cada aluno tenha uma jornada bem-sucedida desde o ingresso até a conclusão do curso, maximizando retenção, rematrícula e engajamento, por meio da construção de processos, rituais e ações estratégicas de Customer Success que aumentem a longevidade e o valor do...
-
Enterprise Customer Success Manager
Há 2 dias
Belo Horizonte, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our customers include the world's leading public cloud and silicon providers, and...
-
Enterprise Customer Success Manager
3 semanas atrás
Belo Horizonte, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and...
-
Customer Success Manager
3 semanas atrás
Belo Horizonte, Brasil Magentrix Partner Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
-
Customer Success
3 semanas atrás
Belo Horizonte, Brasil Yever Tempo inteiroVaga: Customer Success - PlenoLocalização: Savassi - Belo Horizonte – MGModalidade: Presencial – PJYeverNa Yever, impulsionamos o crescimento de e-commerces e negócios digitais por meio da inovação em pagamentos. Cada atendimento que fazemos é uma oportunidade de impactar diretamente a performance dos nossos clientes — e é por isso que o time de...
-
Customer Success
4 semanas atrás
Belo Horizonte, Brasil Surfe Digital Tempo inteiroAnalista De Sucesso Do Cliente (Customer Success) - Carreiras Em Destaque O Customer Success da Surfe é o responsável pelos nossos clientes. É a pessoa quem irá não só atende-los, mas entendê-los. Quando os clientes chegam até nós, o profissional tem a responsabilidade de estudar seus negócios e, a partir disso, elaborar toda a estratégia de...
-
LATAM Customer Success Manager
4 semanas atrás
Porto Belo, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you...
-
Customer Success Manager
2 semanas atrás
Belo Horizonte, Brasil Fabri Holdings Tempo inteiroCompany Overview:We are a rapidly growing company specializing in Editing Content services. Our high-intent prospects mean we need motivated and detail-oriented individuals to coach our clients on how to navigate the idea creation and maintaining relationships. If you're experienced in a client success role and sales/influence and thrive in a fast-paced...
-
Gerente de Customer Success
2 semanas atrás
Belo Horizonte, Brasil NP Digital Brasil Tempo inteiroSe você é apaixonado por marketing digital, tem visão estratégica e manda bem na gestão de pessoas e contas, **essa oportunidade é pra você!** Na NP Digital, estamos em busca de uma **pessoa líder, com olhar analítico e foco em resultados**, para atuar como** Gerente de** **Customer Success**e ser**responsável por garantir a excelência na jornada...
