Senior Technical Solution Manager

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Senior Technical Solution Manager (Mainframe Storage) at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world.
Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software.
You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.
Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.
As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams.
You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.
Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in.
If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career.
We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it.
However, equally as important - you have a growth mindset; keen to drive your own personal and professional development.
You are customer-focused - someone who prioritizes customer success in their work.
And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
Experience in mainframe technical support and the operating system in a system programming role.
Basic technology and infrastructures: Storage systems, Tools, and their interfaces with z/OS, Data structures, databases, files, and I/O.
Business and IT functional knowledge, collaboration, and relationship management.
IT Strategy formulation, IT/Storage trends and new technologies.
Change management, Incident management, Problem management, Vendor relationship and partnership.
Advanced IBM zOS Mainframe Storage skills required.
zOS replication solutions: GDPS, Global Mirror, XRC, Global Copy, PPRC, Flash Copy, Hyperswap.
Advanced understanding of Storage Administrator software tools: DTS ACC/SRC, DFDSS, DFHSM, FDR PAS, Extended Addressing Volumes, Control-M, Dino T-REX/HSM Adminisaurus/RTD (a plus).
Proficiency in IDCAMS use access method services for system master and user catalogs.
Understand the various types of VSAM structures, support for VSAM allocation and tuning.
Advanced understanding of ICF Catalog structure, RLS enabled catalogs, and an ability to execute a Forward Catalog Recovery procedure in a live environment.
Advanced understanding of IBM DS8K Storage platforms, IBM TS7700 family of Virtual Tape subsystems.
Understanding of emerging technologies such as SafeGuarded Copy, Pervasive Encryption, Remote Pair Flash Copy.
Possess expert problem-solving and debugging skills, and support incident triage (critical).
Having experience in DS8000 / FS9000 storage migration.
English - Advanced.
Spanish - Advanced.
Must be proficient in programming languages such as Java, Python, C, C++
Excels in problem-solving and troubleshooting skills.
Experience in operating systems (Linux, UNIX, or z/OS).
Bachelor's degree in Computer Science or a related field
Preferred Skills and Experience
Experience with NetView / SysView, FTP, SFTP, Axway CFT, Connect: Direct, VIPA, DVIPA, etc. ideally in a complex GDPS environment.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the abilit