Desktop Support Senior Associate-Field Tech
Há 2 dias
JOB DESCRIPTION Req ID: We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).
Atuar em todos os chamados onde o primeiro nível (Suporte Remoto) não conseguiu solucionar remotamente.Solucionar problemas operacionais de aplicações instaladas em desktops, notebooks, impressoras e periféricos associados.Instalar, manter e otimizar o desktop e notebook instalados nos sites do cliente (Rollout)Executar diagnósticos e resolver os problemas de desempenho dos equipamentos.Executar serviços de manutenção e reparo (quando necessário)Garantir a satisfação do cliente, aconselhando os clientes sobre manutenção preventiva e configurações que podem afetar o desempenho dos equipamentos.Instruir os clientes na operação e manutenção do sistema.Apoiar na elaboração de documentos técnicos para resolução de problemas.Seguir os procedimentos, checklists e scripts de atendimento.Aderir as normas e políticas internas estabelecidas.Apoiar técnicos menos experientes em suas atividades.Efetua atendimento a usuários VIPDeter e aplicar o conhecimento mais especializado em tecnologias de suporte a hardware e softwareCompreender como o seu trabalho afeta resultados para sua área.Demonstrar conhecimento das operações internas e desenvolve relacionamentos para facilitar o fluxo de trabalho.About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
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Desktop Support Expert
Há 2 dias
São Paulo, São Paulo, Brasil beBeedesktopsupport Tempo inteiro R$3.500 - R$5.500Job SummaryWe are seeking a skilled Desktop Support Senior Associate - Field Tech to join our team. This role involves handling technical issues, installing and maintaining desktops and notebooks, and providing expert support to clients.
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São Paulo, São Paulo, Brasil NTT DATA, Inc. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Desktop Support Senior Associate-Field Tech Date: Aug 26, 2025 Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
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São Paulo, São Paulo, Brasil NTT DATA, Inc. Tempo inteiroPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertDesktop Support Senior Associate-Field TechDate: Aug 26, 2025Company: NTT DATA ServicesNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
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São Paulo, São Paulo, Brasil NTT DATA North America Tempo inteiroOverviewDesktop Support Senior Associate-Field Tech – São Paulo, BrazilReq ID: 335385NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Senior Associate-Field Tech to...
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São Paulo, São Paulo, Brasil NTT DATA North America Tempo inteiroOverview Desktop Support Senior Associate-Field Tech – São Paulo, Brazil Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Senior Associate-Field Tech...
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São Paulo, São Paulo, Brasil Ntt Data North America Tempo inteiroOverviewDesktop Support Senior Associate-Field Tech – São Paulo, BrazilReq ID: 335385NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Senior Associate-Field Tech to...
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São Paulo, São Paulo, Brasil Ntt Data Tempo inteiroReq ID: 335385NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Senior Associate - Field Tech to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).Handle all...
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São Paulo, São Paulo, Brasil NTT DATA Tempo inteiroReq ID: 335385NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Senior Associate - Field Tech to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).Handle all...
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São Paulo, São Paulo, Brasil NTT DATA Tempo inteiroReq ID: NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Senior Associate - Field Tech to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR). Handle all...
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Field Tech Associate
1 dia atrás
São Paulo, São Paulo, Brasil Hashmap Tempo inteiro**Req ID**: We are currently seeking a Field Tech Associate to join our team in São Paulo, São Paulo (BR-SP), Brazil (BR).- **Field Tech (Geral)**- Atua em todos os chamados onde o primeiro nível (Suporte Remoto) não conseguiu solucionar remotamente.- Solucionam problemas operacionais de aplicações instaladas em desktops, notebooks, impressoras e...
