Technical Support And Implementation Specialist
25 minutos atrás
At Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students.We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide.- Symplicity helps employers to hire students and new graduates.The technical support and implementation specialist will be responsible for delivering technical aspects of the UniHub platform to clients across North America and supporting them in their continued use and adoption of the software.- This is a full-time permanent role on an agile team devoted to the Corporate product line.**Responsibilities**:- Become a UniHub functional expert with end-to-end knowledge of the system.- Supporting the functional team in technical aspects (Auth, data integration) through client implementations.- Providing clients with a web design on par with their branding guidelines.- Maintain technical processes and documentation for the North America market.- Provide Tier 1, 2 & 3 support to customers.- Maintain customer case information within the Symplicity support portal.- Triage cases from case tickets logged- Identify potential software bugs and capture these within JIRA and assist the engineering team as required to troubleshoot and resolve the issue.- Assist in client and internal projects.**Desirable Skills and Experience**:- Strong written and verbal communication skills are the most significant requirement for this position.Fluency in spoken and written English is required.Applicants will be interviewed in English and will be asked to submit a sample of their business or technical writing in English.- HTML and CSS/less- Friendly & consultative client engagement manner.- Thrive in a high performing team.- High attention to detail & solution-oriented mindset.- Strong technical acumen- Ability to think laterally**Additional but not required**:- Experience with using JIRA or similar tool.- Skills in SQL and Javascript- Auth (SAML 2, CAS, LDAP, OAuth)- Knowledge of how APIs function.- Previous experience with CRM systems- Symplicity is the market leader in employability solutions.- We help companies find talent, we help Higher Ed bridge the skills gap and we help recent college graduates launch their careers.- Used by over 30 million students worldwide, our comprehensive suite of products touches the full life cycle of a student.From admission to alumni engagement, Symplicity's products cover career services, advising, student conduct, campus life as well as housing & residence life.Symplicity is proud to be an equal and diverse Employer.Symplicity Brazil is a Great Place To Work certified and in **** awarded as one of the TOP 3 best companies to work in Brazil.
-
Technical Support and Implementation Specialist
1 semana atrás
Belo Horizonte, Brasil Symplicity Corporation Tempo inteiroAt Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students. We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide.- Symplicity helps employers to hire students and new graduates.The technical support...
-
Technical Support and Implementation Specialist
2 semanas atrás
Belo Horizonte, Brasil Symplicity Corporation Tempo inteiroAt Symplicity, we empower higher education institutions around the world to enable the best possible outcomes for students. We engineer, operate, and support a suite of software-as-a-service products that serve thousands of universities and millions of students worldwide. - Symplicity helps employers to hire students and new graduates. The technical support...
-
Technical Support Engineer-Latam
3 semanas atrás
Belo Horizonte, Brasil Streamax Tempo inteiroResponsibilities Responsible for product technical support for customers in the LATAM region including remote assistance and on-site support. Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality...
-
Technical Support Engineer-Latam
Há 3 dias
Belo Horizonte, Brasil Streamax Tempo inteiroResponsibilitiesResponsible for product technical support for customers in the LATAM region including remote assistance and on-site support.Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation.Track and solve problems that occur during product use, and collaborate with the R&D or quality...
-
Gohigh Level Specialist
56 minutos atrás
Belo Horizonte, Brasil Fabri Holdings Tempo inteiroGo High Level SpecialistCompany:Outfit MDDepartment:Operations / TechnologyReports To:CEO & Leadership TeamRole OverviewThe Go High Level Specialistis responsible for owning, managing, and optimizing the entire backend technology and automation infrastructure for Outfit MD. This role serves as the internal technical authority for CRM systems, workflows,...
-
Technical Project Specialist
Há 2 horas
Belo Horizonte, Brasil Zte Do Brasil Tempo inteiroZTE is looking for The Technical Project Specialist – Data Center / IDC is a hybrid technical delivery and project execution role , responsible for supporting end-to-end delivery of Integrated Data Center (IDC) / Mission Critical E&M projects , from bid support and estimation through planning, site execution, commissioning, acceptance, and handover .This...
-
Technical Support Engineer
57 minutos atrás
Belo Horizonte, Brasil Ust España & Latam Tempo inteiroWe are still looking for talent... and we would love for you to join our team!For over 25 years, UST has worked alongside the world's best companies to make a real impact through business transformation. Driven by technology, inspired by people, and guided by our purpose, UST supports clients from design to implementation. Together, with more than 30,000...
-
Implementation Specialist, Lodging
Há 2 horas
Belo Horizonte, Brasil Hopper Tempo inteiro**About the job**As an Implementation Specialist, you will be the primary point of contact for hotel partners during the onboarding process.Your role is to ensure a seamless and efficient integration of new hotel contracts, acting as a connectivity champion while maintaining a high standard of quality for each property's presence on the Hopper platform.You...
-
Openstack Technical Support Manager
Há 2 horas
Belo Horizonte, Brasil Canonical - Jobs Tempo inteiroOpen source is now the centre of technology innovation, and the new default for tech and traditional companies alike.Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally.Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu.Our customers are...
-
Technical Localization Specialist
Há 2 horas
Belo Horizonte, Brasil Pride Global Tempo inteiroTechnical Localization Consultant | Short-Term Contract (100% Remote – Brazil)Fluent English required | 20h/week for 8 weeksWe're looking for an experiencedTechnical Localization Consultantto support a short-term, high-impact project focused on auditing and optimizing our end-to-end localization pipeline and Translation Management System (TMS).This is...