(Fluent Portuguese) Customer Support Consultant, Crypto
1 dia atrás
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as aChat Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes ??What you will do:Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild positive and long-lasting relationships with customersHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Portuguese and strong English proficiency (minimum C1 level)At least 6 months of live chat support experience, preferably in crypto or financial servicesStrong analytical, logical thinking, and problem-solving skillsPositive and responsible attitudeBasic financial knowledge or payment/banking experience is preferredCrypto industry knowledge is a plusCRM experience in Salesforce is an advantagePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Benefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards systemGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us andsend your CV in English, pointing out your outstanding skillsVisit our website: DISCLAIMERWe are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.#J-*****-Ljbffr
-
Juiz de Fora, Brasil Supportyourapp Inc. Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
-
Rio de Janeiro, Brasil Supportyourapp Tempo inteiroWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the...
-
(Native Chinese) Chat Support Consultant, crypto
2 semanas atrás
Rio de Janeiro, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) 3 weeks ago Be among the first 25 applicants What you will do Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email Handle customer inquiries, order disputes, and appeals Provide valid, accurate information and solutions to customer requests Manage...
-
Technical Support Consultant L3
4 semanas atrás
Juiz de Fora, Brasil Velozient Tempo inteiroTechnical Support Consultant L3 – Velozient Juiz de Fora, Estado de Minas Gerais, BR We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its world‑class...
-
Remote Customer Support
Há 7 dias
Rio de Janeiro, Brasil ModSquad Tempo inteiro**ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers that want to join our team. We are currently seeking experienced Customer Support Representatives who are passionate about providing world-class support. This is a **fully remote opportunity** and as a member of this team, you will respond to customer...
-
Technical Consultant Portuguese
1 semana atrás
Rio de Janeiro, Brasil Zoom Tempo inteiroEscalation Engineer What you can expect As a Technical Consultant at Workvivo, your role involves supporting customers by addressing queries and troubleshooting technical issues. You will also build a repository of resources and become an expert on our platform. Additionally, you will represent the Voice of the Customer, sharing insights with the Product...
-
Customer Care
4 semanas atrás
Rio de Janeiro, Brasil Believe Tempo inteiroCompany DescriptionBelieve is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us one of the world’s leading digital music companies whose moto is to shape the future of music. Believe's mission is to develop...
-
Support Technician
4 semanas atrás
Rio de Janeiro, Brasil Marlink Group Tempo inteiroAbout usWherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...
-
Technical Support Consultant L3
4 semanas atrás
Lauro de Freitas, Brasil Velozient Tempo inteiroTechnical Support Consultant L3 Velozient•lauro de freitas, estado da bahia, br Descrição da vaga We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its...
-
Sap S/4Hana Business Systems Analyst
1 dia atrás
Juiz de Fora, Brasil Tech Mahindra - Brasil Tempo inteiroWe are seeking an experienced SAP S/4HANA Business Systems Analyst to expand our E-invoice integrations offering.Job responsibilities/ Role Requirements include:• Provide subject matter expertise on tax determination, reporting and compliance (including e-invoicing)• Perform detailed analysis, feasibility, and integration design of business processes...
