Site Reliability Engineer
Há 20 horas
Overview
Join to apply for the Site Reliability Engineer role at DEUNA
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue.
Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico's digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs.
Join us to shape the future of payments
Role Overview
As a Mid SRE at Deuna, you'll ensure the reliability, scalability, and performance of our AWS-based platform by integrating observability, automation, and SRE best practices across the software lifecycle.
You will work closely with development teams to improve uptime, provide observability tooling, and ensure we scale efficiently and securely.
Key Responsibilities
Design, define, and maintain observability and monitoring for our AWS infrastructure
Define and track SLIs, SLOs, and SLAs for critical systems
Improve system uptime, latency, and fault tolerance across the platform
Provide internal libraries and toolsets to developers for diagnostics and debugging
Manage scaling, performance, and resilience efforts related to system reliability
Collaborate with technical teams on capacity planning, load testing, and scaling policies
Improve production operations by defining and evolving deployment strategies and conducting disaster recovery (DR) testing
Technical Skills
Expertise with Prometheus, Grafana, OpenTelemetry, AWS CloudWatch, or other observability tools
Experience designing dashboards, alerts, and log aggregation pipelines
Deep understanding of AWS services: ECS, Lambda, RDS, CodePipeline
Strong proficiency in Go programming language
Skilled at defining SLIs, SLOs, error budgets, and improving Mean Time to Recovery (MTTR)
Experience conducting failure drills (e.g., Chaos Monkey, Gremlin) to ensure system resilience
Soft Skills
Excellent communication and collaboration skills
Adaptability to thrive in dynamic, fast-paced environments
Strong time management and task prioritization
Proficiency in English
What you will find when you join DEUNA?
A multicultural team distributed throughout LATAM
Dynamism, agility and constant innovation
Being part of a high-impact solution for an entire region
The best tools and technology to operate
Being part of the startup culture
We are in full expansion
Benefits
Vacations and additional PTO
Remote work from anywhere
Economic support for health insurance, internet and cell phone line
We all own DEUNA, we offer stock options
Learning and development platform
Multidisciplinary, diverse and dynamic team
Growth and career path
Be part of a dynamic team that's creating the next generation payments platform
Join us at DEUNA
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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