Service Desk
Há 2 dias
Join one of the biggest IT Services companies in the worldHere you can transform your careerWhy join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for a Service Desk , who wants to learn and transform their career, in a CLT contract, on-site (Turno 18h as 6h) , in the city of Londrina .In this role you will:Must Have O365 – Spanish fluent.Good to Have customer service – flexibility to work in case we need backup in the projectTake calls and Tickets from servicenow.Documentation: Maintain detailed documentation of issues, solutions.Be available in case we need backup for work and cover other colleagues during shifts.Monitoring and Reporting: Monitor service desk activity, including tracking open vs. closed tickets and ensuring compliance with Service Level Agreements (SLAs).Customer Service: Maintain a high level of customer service, ensuring that end-users are satisfied with the support provided.Continuous Improvement: Participate in team reviews, suggest process improvements, and collaborate with IT teams to enhance service quality.Spanish advanced + Portuguese>>>>>What do we offer?TCS Benefits in Brazil:? Health insurance? Dental Plan? Life insurance? Transportation vouchers? Meal/Food Voucher? Childcare assistance? Gympass? TCS Cares – free **** that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates? Partnership with SESC? Reimbursement of Certifications? Free TCS Learning Portal – Online courses and live training? International experience opportunity? Discount Partnership with Universities and Language Schools? Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire? TCS Gems – Recognition for performance? Xcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity.This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.All our opportunities are based on these principles.We think of different actions of inclusion and social responsibility to build a TCS that respects each person.Our motto is "Inclusion without exception".Join us and become a TCSer#BuildingonbeliefRGS:
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atendente service desk
1 semana atrás
São Luís, Maranhão, Brasil FIXTELL TELECOM NE LTDA Tempo inteiro R$1.518 - R$15.300 por anoAtendente Service Desk - Telecom Descrição:Estamos em busca de um profissional para atuar no setor de Telecomunicações, garantindo o suporte técnico durante e após a instalação de redes, responsável por prestar suporte técnico aos usuários, solucionar problemas e garantir a satisfação dos clientes.Responsabilidades:Atender e solucionar chamados...
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Atendente Service Desk
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São Luís, Brasil Nordeste Randon Tempo inteiroOverviewSão Luís - MA • 1 posição • Salário: R$*****,00 • Jornada: Integral • Regime: CLT • Modalidade: PresencialVagaAtendente Service Desk - TelecomDescriçãoEstamos em busca de um profissional para atuar no setor de Telecomunicações, garantindo o suporte técnico durante e após a instalação de redes, responsável por prestar suporte...
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Service Desk Analyst
Há 4 dias
São Luís, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
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Estágio Service Desk
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São Paulo, Brasil Ideal CTVM Tempo inteiroEstamos em busca de uma pessoa para a vaga de estágio na área de Service Desk. Atividades, não limitadas a: - Suporte à colaboradores no uso de desktops e redes, vpn, e sistemas corporativos; - Auxiliar no gerenciamento de inventário de hardware e software; - Auxiliar na manutenção de procedimentos e relatório de suporte da área; - Auxiliar no...
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Service Desk Analyst
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São Paulo, Brasil Wipro Limited Tempo inteiro**Job Description**: - ** - Job Title: Service Desk Analyst - Req Id: 100971 - City: Sao Paulo - State/Province: Sao Paulo - Posting Start Date: 10/15/25 - Job Description: **Role**: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
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Analista de Service Desk
Há 4 dias
São Paulo, SP, Brasil ALGAR Tempo inteiroAnalista de Service Desk (TI) | Parada Inglesa/ZN - São Paulo (Presencial) **Modelo**: CLT + benefícios (Gympass, Seguro de Vida, VR, Vale transporte, Psicoteriapia, Assistência Médica/Odontológica, Auxílio Creche) **Escala/Horário**: Segunda a Sexta (Horário comercial) **Local**: Próximo a estação Parada Inglesa, região da Zona Norte. (Linha...
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Service Desk Senior Agent
3 semanas atrás
São Paulo, Brasil LTIMindtree Tempo inteiroExperience: 3–5 years We are seeking an experienced Service Desk Senior Agent to lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance. Key Responsibilities Service Desk...
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Analista de Qualidade de Service Desk
Há 6 dias
São Paulo, Brasil Wtime Tempo inteiroAnalista de Qualidade de Service Desk Assegurar a qualidade, padronização e melhoria contínua dos atendimentos realizados pela equipe de Service Desk, por meio da análise de indicadores, auditoria de processos, capacitação de analistas e implementação de ações que elevem a satisfação do cliente e a eficiência operacional. - Aplicar checklists...
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Coordenador(a) de service desk
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São Paulo, Brasil Netvagas Tempo inteiroDescrição da Vaga: Coordenador(a) de Service Desk Para essa oportunidade, buscamos um(a) líder dinâmico(a), com objetivo na entrega de excelência no atendimento aos nossos clientes e usuários internos e que esteja alinhado aos valores da SAFIRA. O(a) profissional deve possuir boa proficiência às melhores práticas do ITIL e metodologias Ágeis, sendo...
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Front Desk Associate
1 semana atrás
São Luís, Brasil Sofia Health Tempo inteiro**Company Description** Sofia Health is a fast-growing marketplace dedicated to connecting clients with wellness providers across various disciplines. Our mission is to make health and wellness services accessible and engaging for everyone. The Sofia Unfiltered podcast is our platform to highlight the journeys, insights, and expertise of health and wellness...
