Latam Customer Success Manager
2 semanas atrás
About Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused.Career progress is based on merit and not years of service or attaining certifications.Our drive and dedication to creating great products for our global customers are at the heart of all we doIn joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.Job Overview:Prometheus Group's Customer Success Department is looking for a Customer Success Manager to join our growing team.In this role you will be responsible for understanding our customer base, increasing customer engagement and retention.You will connect with our customer base daily to identify key stakeholders and establish a collaborative relationship between our organization and our customers'.We're looking for individuals who share our passion for understanding our customers' needs, anticipating gaps, and elaborating engagement strategies to provide solutions.In this position you will work across departments with our Sales, Support, Development, Marketing, Finance, and Deliveries teams alike to nurture our customer base and stimulate the growth of our Prometheus Platform with each customer.Responsibilities:Forge relationships with new customers and understand their objectivesFrom a consultative approach, develop an engagement strategy and plan for achieving customer objectives in any part of the customer journey to ensure churn preventionRepresent the voice of the customer to provide input into every core product, marketing, and sales processMonitor customer usage, adoption, and customer health metricsContinually work with customers per prescribed engagement model to support ongoing successful adoption of the Prometheus Platform and to drive additional value throughout the lifetime of the subscription termPerform periodic business reviews with customers (virtual and on-site) to confirm satisfaction, resolve technical issues, and continually drive successful product adoptionDrive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customersLeverage new and existing tools, processes and best practices to ensure customers are realizing the greatest possible value from the Prometheus PlatformBe proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunitiesGenerate and manage your assigned
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Customer Success Manager
2 semanas atrás
Brasília, Brasil Titan Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager , you'll manage...
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Customer Success Manager
1 semana atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
2 semanas atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
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Latam Customer Success Manager
2 semanas atrás
Brasília, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
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LATAM Customer Success Manager
3 semanas atrás
Brasília, Brasil Prometheus Group Tempo inteiroAbout Prometheus GroupPrometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
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Customer Success Manager
2 semanas atrás
Brasília, DF, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Latam Customer Success Manager
2 semanas atrás
Brasília, Brasil The BIG Jobsite Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you...
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Customer Success Team Lead
4 semanas atrás
Brasília, Brasil beBeeEngineering Tempo inteiroCustomer Success Engineering Team Lead We're driven by a shared mission—to solve real-world problems with cutting-edge technology and bold thinking. The role requires overseeing a team of Customer Success Engineers who enable customer success with our award-winning portfolio. As the CSE Manager, you will drive the team to in-depth knowledge of indicators...
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Senior Customer Success Manager
2 semanas atrás
Brasília, Distrito Federal, Brasil Veracode Tempo inteiroLooking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than VeracodeVeracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by...
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Senior Customer Success Manager
2 semanas atrás
Brasília, Brasil Veracode Tempo inteiroLooking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?Look no further than VeracodeVeracode is a global leader in Application Risk Management for the AI era.Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by...
