Senior Business Analyst

Netcracker Shaping the Digital FutureAs a proud subsidiary of NEC Corporation, Netcracker is a global software leader driving innovation at scale.We combine an open Agentic AI Platform with Cloud Native IT Solutions to help telecommunication providers transform, innovate, and deliver results that matter.Powered by cutting-edge technology—and the passion of our people—we unlock new opportunities, spark innovation, and create better digital experiences for millions worldwide.Join us and be part of a team that is not just keeping up with the digital future—we're leading it.About the roleNetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in Resource Inventory and Service Orchestration for different Telecom network domains (IP/MPLS, DWDM, MW) for B2B and B2C services.In this role, you will act as a customer-facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, and testing phases of projects.Role & ResponsibilitiesIdentify, collect, clarify, and organize functional requirements for new solution features and change requestsDevelop system use cases and information models for product, service, and resource management domains within OSS/BSS productsDesign solution components, including object models, flows, user interfaces, and integration interfacesConfigure products to meet specific customer requirements and ensure proper solution deliveryValidate customer business needs and drive improvements in existing products and solutionsCapture and share best practices to support pre-sales activities and solution positioningContribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projectsPerform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenanceConducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and OrchestrationParticipate in the development of new modules and componentsWhat skills and experience will you need for this role?Solid experience in OSS fulfillment and assurance processes for services and resources for one or several of the following domains: IP, Carrier Ethernet, SD-WAN, GPONExcellent skills in object-oriented design (generalization, classification, decomposition, correlation, unification, decision tables)Experience in software product development and implementation (telecommunications domain preferred)Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAPUnderstanding of network management protocols and languages like YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLIUnderstanding of software development lifecycles (RUP, Agile, etc)Strong analytical and problem-solving skillsKnowledge of UML or other object modeling notations and practical use of data modeling toolsKnowledge of relational and No non-relational databasesGood English domain, solid writing and communication skillsMinimum of 5 years of experience in senior network engineering or analytical rolesAvailability to work from the office (Hybrid mode) Education: Bachelor's degree in Computer Science, Maths, or a related field#LI-VS3#LI-Onsite"All of our job opportunities in Brazil are open to people with disabilities (PWDs)"/ "Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs)"Connect with us on LinkedIn and stay up to date on our company news.#LI-Onsite