Technical Support L1

2 semanas atrás

Ituiutaba, Brasil Nelogica Tempo inteiro

Here at Nelogica, we develop technological solutions for the financial market and we have several opportunities in our Technical Support teamOur products are a reference for those who operate in the stock market and cryptocurrencies, and therefore, we are looking for professionals who have an affinity with technology, the financial market and customer service Do you identify with this scenario and are passionate about adding value to the product through specialized support focused on service excellence for our customers and partners? Check out this vacancy The main challenges:International customer service through a variety of channels, via Zendesk (chat and email);Customer support to ensure the best use of our products (Profit, Vector, Black Arrow and various solutions developed for the financial market);Resolving queries and analyzing critical cases;Opening and monitoring calls, via Jira;Working proactively with the rest of the team to deliver actions aimed at customers.What is essential:Technical education and/or undergraduate degree in progress in technology areas;Intermediate to advanced level of English;Availability to work on a 5x2 shift with rotating days off;Availability to work 100% in person in Porto Alegre/RS;Identification with customer service and passion for solving problems.What stands out:Knowledge of the financial market;Experience in the area of technical support and customer services;Knowledge of the Zendesk or similar platforms.We consider complementary experiences beyond professional performance as differentials, such as academic involvement (PETs, mentoring, courses, competitions, etc.), or involvement in communities in your area of expertise, volunteer work, among others. Here we work together to promote an increasingly inclusive environment, which values all trajectories regardless of gender, sexual orientation, race, ethnicity or disability.

  • Senior Technical Application Support

    2 semanas atrás

    Ituiutaba, Brasil Luxoft Tempo inteiro

    Project Description: DXC-Luxoft has one of the world's leading Solutions practices.We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration.We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment...

  • Technical Support Engineer

    29 minutos atrás

    Ituiutaba, Brasil Softbinator Technologies Tempo inteiro

    About usAt Softbinator Technologies, we're driven by innovation and excellence. As an engineer here, you'll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you'll tackle real-world problems, collaborate with exceptionally talented engineers, and build cutting-edge solutions that...

  • Technical Support Representative

    1 semana atrás

    Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Role: Technical Support RepresentativeLocation: Sao Paulo, Brazil. Work from office. Office location: Cenesp, Sao Paulo, BrazilLanguages required: Italian and EnglishThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their navigation and use of...

  • Technical Support Representative

    Há 4 dias

    Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Role: Technical Support RepresentativeLocation: Sao Paulo, Brazil. Work from office. Office location: Cenesp, Sao Paulo, BrazilLanguages required: Portuguese+Spanish+EnglishThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their navigation and...

  • Technical Support Representative

    1 semana atrás

    Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Role: Associate- Technical SupportLocation: Sao Paulo, BrazilLanguages required: Portuguese+Spanish+EnglishSalary: BRL R$ 2450/monthResponsibilities: • Technical support by ticket to ensure closure according to ITIL incident management process.• Follow-up/update of tickets for each call to ensure timely closure.• Ownership of calls and tickets,...

  • Technical Support Engineer

    2 semanas atrás

    Ituiutaba, Brasil Allstarsit Tempo inteiro

    Company & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods:...

  • Technical Support Engineer

    2 semanas atrás

    Ituiutaba, Brasil Allstarsit Tempo inteiro

    Company & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods:...

  • Technical Support Specialist

    1 semana atrás

    Ituiutaba, Brasil Bask Health Tempo inteiro

    About Bask HealthBask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses.We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.We're a driven and collaborative team focused on enabling...

  • Technical Support Engineer

    2 semanas atrás

    Ituiutaba, Brasil Kaspersky Tempo inteiro

    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.Today our team has more than 5 000 top level experts, all of them regular people with their own talents and...

  • Technical Support Specialist L3

    2 semanas atrás

    Ituiutaba, Brasil Velozient Tempo inteiro

    We are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U. S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, all while collaborating closely with...