Talent Operations Coordinator

Há 2 dias

Campinas, Brasil Bebeeoptimization Tempo inteiro

About the RoleThis position is responsible for driving talent through the selection process by executing operational steps.Tasks may involve scheduling interviews, communicating with candidates, and reporting collected information to internal stakeholders.The ideal candidate will execute while challenging the status quo, automating repeatable processes, streamlining workflows, optimizing cross-functional handoffs, reducing SLAs and improving talent experience.Key ResponsibilitiesOperational Execution: Manage all candidate-related tasks including communication via email and phone; scheduling technical and client interviews; conducting non-technical interviews; coordinating availability; negotiating rates; and ensuring smooth onboarding transitions.Stakeholder Communication: Provide clear, timely updates and handoffs through shared documents and chat channels while keeping candidates informed of next steps and feedback throughout the process.Data Analysis & Reporting: Collect, clean, and analyze operational data to identify trends, inefficiencies, and improvement opportunities; monitor key performance indicators (KPIs) and service-level agreements (SLAs) to maintain high operational standards.Process Optimization: Continuously evaluate and refine workflows to improve scalability and talent experience; develop and document standard operating procedures (SOPs); and implement automation solutions to enhance efficiency.Bandwidth & Pipeline Management: Manage large candidate pipelines daily by effectively prioritizing tasks, coordinating with stakeholders, and maintaining consistent productivity and quality under high-volume conditions.Organization & Documentation: Maintain structured, accurate, and up-to-date spreadsheets and operational documentation to ensure data integrity and transparency across all processes.Compliance & Risk Management: Adhere to company policies and quality standards while supporting audits and reporting efforts to ensure full compliance with organizational and industry regulations.QualificationsEducation: Bachelor's degree in Business Administration, Data Analytics, Engineering, Human Resources or a related field.Experience: 3–6 years at Operations within digital business, or Talent Operations, People Operations, Recruiting Operations, at a fast-paced, data-driven environment.Analytical Skills: Strong proficiency in Excel or Google Sheets (pivot tables, formulas, dashboards); ability to manage databases and process them into reports and insights.Communication: Excellent written and verbal communication skills (English), with the ability to convey complex information clearly to both candidates and internal stakeholders.Organization & Prioritization: Proven ability to manage multiple tasks, stakeholders, and competing priorities while maintaining high attention to detail.Process Orientation: Demonstrated ability to identify inefficiencies, document workflows, and implement process improvements or automation initiatives.Adaptability: Comfortable working across global time zones, shifting priorities, and high-volume pipelines in a dynamic, scaling environment.

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